Logistics Manager

About the Role

We're looking for an experienced Logistics Manager to own the reliability and performance of Clearly Filtered's freight network, 3PL partnerships, and fulfillment operations. This is a high-ownership role for someone who builds systems, measures what matters, and brings solutions before problems escalate, combining hands-on global freight expertise with the analytical rigor and cross-functional instincts to get things done across a fast-moving organization.

This role is hybrid, based in Rancho Santa Margarita, CA with a minimum of 3 days onsite per week. Please apply only if you're able to meet this requirement.

What You'll Do

Inbound Freight & Purchase Orders
Keep inbound flow on time, on budget, and fully documented from origin to receipt.

• Own end-to-end inbound freight across ocean, air, FTL, and LCL shipments from origin to 3PL receipt
• Manage freight forwarder relationships, customs clearance, and trade compliance
• Track landed costs and provide structured documentation for inventory reconciliation
• Place and monitor purchase orders against the demand-driven purchase plan with accuracy and discipline
• Maintain PO logs covering delivery timing, receipt confirmation, and discrepancy resolution
• Proactively surface supply risks with recommended solutions

Outbound Fulfillment & 3PL Performance
Manage the fulfillment network and hold 3PL partners to defined performance standards.

• Own DTC parcel shipments, final mile delivery, and inventory transfers across the fulfillment network
• Manage carrier relationships and ensure compliance with Amazon FBA/FBM, routing guides, and labeling standards
• Build and own a structured 3PL scorecard covering cost per unit, on-time rates, accuracy, and billing
• Drive root cause analysis and hold partners accountable through documented corrective action plans

Team Leadership & Warehouse Operations
Directly lead the Warehouse & Fulfillment team and set the standard for how work gets done.

• Directly manage and develop the Warehouse & Fulfillment team
• Set clear performance expectations, deliver effective feedback, and build a team culture rooted in accuracy, throughput, safety, and continuous improvement
• Maintain warehouse organization, safety standards, and equipment readiness

Reporting & Process
Own the data and SOPs that keep logistics operations visible, scalable, and continuously improving.

• Own freight and 3PL performance reporting on a consistent cadence
• Evaluate fulfillment and freight costs and bring optimization recommendations to leadership
• Build, document, and maintain SOPs for all logistics and fulfillment workflows
• Enforce vendor packaging, labeling, and compliance requirements on inbound shipments

Required

• 5+ years in logistics, global freight, or supply chain operations in a DTC or consumer products environment
• Demonstrated experience managing international inbound freight (ocean, air, road) including freight forwarder relationships, customs documentation, and landed cost management
• Experience managing 3PL relationships with structured performance accountability, scorecards, SLA management, and corrective action
• Strong analytical skills; comfortable building cost comparison models, freight rate analyses, and performance reports independently
• Proven solutions orientation, approaches constraints as problems to solve
• Direct management experience leading a warehouse or fulfillment team

Preferred

• Familiarity with Amazon FBA/FBM compliance requirements and inbounding processes
• Experience with carrier rate negotiation and freight cost optimization
• Exposure to 3PL network strategy evaluation, site selection, cost modeling, partner comparison frameworks
• Experience with Shopify, ShipHero, Luminous, or comparable fulfillment platforms
• Background in high-growth DTC or e-commerce operations

What Success Looks Like

• Inbound freight arrives on time, within cost, and fully documented, no surprises to the supply plan
• The fulfillment network operates reliably within SLA; performance is tracked, visible, and improving through structured scorecards
• 3PL partners are managed to defined standards with documented corrective actions when gaps arise
• POs are placed accurately and on time, executed against the supply plan
• The Warehouse & Fulfillment team operates to clear standards without requiring escalation for routine issues
• Freight and fulfillment costs are tracked, benchmarked, and continuously optimized

What We Offer

• Hybrid work flexibility with 9am - 4pm working hours
• Medical, Dental, Vision, and Life Insurance benefits
• 401(k) with company match
• Paid holidays, floating holiday, and PTO
• The opportunity to be part of a growing brand focused on helping people live healthier lives

What To Expect

Our interview process is designed to help us get to know you beyond your resume while giving you a clear picture of the role, team, and our work environment. The process typically includes:

• An initial video interview with a member of our People team
• A second video interview with the hiring manager focused on logistics expertise, operational judgment, and problem-solving
• A potential technical assignment to assess your role-specific skills and problem-solving approach
• A final onsite interview with team members and cross-functional partners

We aim to keep the process thoughtful, communicative, and respectful of your time!