Logistics Coordinator I

About the role

Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable. Maintain/manage appropriate item inventory levels and report to proper customer and leadership members. Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration.

Responsibilities

• Receive order requests, identify availability, and prepare for shipment
• Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration
• Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries
• Assure that all special customer requirements are actioned; enters proper information into the workflow schedule
• May perform product functionality checks to ensure outbound items are cleaned and in proper working condition
• May attend regional deliveries to validate processes and manage customer service expectations
• Assist with Logistics Coordinator II duties as requested
• May provide direction to clerks regarding internal issues as well as customer concerns
• Administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary
• Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities

Qualifications

• High school diploma or equivalent
• Experience in logistics or related field preferred
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Knowledge of warehouse management systems
• Ability to lift up to 50 pounds

Skills

• Excellent communication skills
• Attention to detail
• Problem-solving abilities
• Customer service orientation
• Computer literacy, particularly in warehouse management systems

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays - 10 days

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically Monday through Friday, with occasional evening or weekend work as needed.