Logistics Coordinator

About the role

We are looking for an experienced Dispatcher to work closely with the Senior Management team to coordinate and support daily Dispatch logistics of vehicles and staff routes based in San Jose, California. This position plays a key role in communicating with customers and drivers, monitoring delivery activity, and making scheduling adjustments as business needs change. The ideal candidate brings strong administrative skills, sound judgment, and a detail-oriented approach to transportation and service operations.

Responsibilities

• Coordinate recurring service schedules and refine route plans to improve efficiency and on-time execution. Implement daily dispatch routes to internal team.
• Communicate with customers, drivers, and internal service teams to confirm appointments, resolve scheduling issues, and share important updates.
• Monitor delivery and service activity throughout the day and respond quickly to changes that affect timelines or route coverage.
• Enter route details, service updates, and operational data accurately into company systems and maintain current records.
• Support dispatch and transportation-related administrative tasks to help ensure smooth daily operations.
• Work closely with drivers to provide route information, address issues in the field, and help maintain service quality.
• Handle inbound calls and general office coordination duties while assisting with logistics-related requests.
• Review schedules and service records carefully to identify discrepancies and ensure accurate planning and follow-through.

Requirements

• At least 2 years of experience in logistics coordination, dispatch support, transportation scheduling, or field service operations.
• Strong administrative background with experience in office support, data entry, and call handling.
• Excellent verbal and written communication skills with the ability to work effectively with customers and drivers.
• High level of attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer-based scheduling, routing, or administrative systems.
• Ability to work onsite Monday through Friday in San Jose, California.

Qualifications

• Experience in the construction industry is helpful, but not required.