Logistics Coordinator

Essential Job Duties

• Motivate a staff of professional drivers and other dispatch/operations personnel.
• Evaluate incoming pick-up and delivery requests and determine driver assignments.
• Analyze client orders and available driving personnel to plan and execute within client needs and expectations.
• Maintain and update information in internal systems to ensure proper communication with both internal and external customers.
• Communicate with personnel or customers to estimate time of delivery or pickups.
• Cookordination with driving personnel to ensure customer satisfaction.
• Analyze reports on a daily basis and identify areas of improved efficiency.
• Develop action plans with driving personnel to reduce service failure.
• Ensure compliance with all FMCSR, State and Local regulations regarding dispatch operations and safe driving operations.
• Ensure driver maintains and submits receipts for all services performed.
• Must be comfortable working outside in all weather conditions.
• Other duties as assigned.

Required Qualifications

• An equivalent combination of education, training and experience will be considered.
• This position requires high school diploma or equivalent.
• Proven experience in dispatch and logistics, preferably within the transportation or logistics industry.
• Minimum 2 years’ experience with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.).
• Great Oral and written communication skills.
• Decision-making and problem-solving skills.
• Able to prioritize work according to deadlines and client expectations.
• Excellent time management and attention to detail.
• Strong logistic and geographic skill set.
• High School Diploma or GED.
• Prior experience working with transportation software is a plus.
• Personal responsibility to manage change.