Logistics Coordinator

About the Team

Join a growing organization that provides operational support and technology-enabled services to customers across the supply chain. Work within a collaborative operations team responsible for coordinating time-sensitive activity across customers, external partners, and internal stakeholders. Support a diverse customer base that relies on the team to provide visibility, resolve issues, and keep daily operations moving efficiently. Join a company that is continuing to expand its service offerings, customer relationships, and internal career opportunities.

What They Offer You

• A structured career path with opportunities for increased responsibility, compensation growth, and advancement.
• Broad exposure to supply chain operations, customer account management, and cross-functional business partners.
• Hands-on training in the company’s systems, processes, and industry terminology.
• A collaborative environment that values initiative, curiosity, accountability, and continuous learning.
• A hybrid work schedule that provides a balance of in-office collaboration and remote flexibility.

Location

On-site 4 days a week in Charlotte, North Carolina. (Wednesdays are remote)

Responsibilities

• Manage day-to-day operational activity for assigned customer accounts using internal technology and reporting tools.
• Monitor the movement, status, and availability of customer shipments or equipment throughout the operational lifecycle.
• Investigate system-generated exceptions, identify potential issues, and coordinate appropriate next steps.
• Communicate with customers, service providers, vendors, and internal teams to support timely and accurate execution.
• Maintain accurate account information, operational records, and customer updates.
• Respond to customer questions and provide visibility into active operational activity.
• Review account performance, utilization, or service data during recurring customer discussions.
• Build the operational knowledge and client-facing skills needed to take on greater account ownership over time.

Qualifications

• You are an early-career professional or recent graduate interested in building a career in operations, customer service, or supply chain.
• You learn quickly and are comfortable adapting to new systems, terminology, and processes.
• You bring a strong work ethic, personal accountability, and the motivation to grow within an expanding organization.
• You are highly organized and able to manage detailed information accurately.
• You can recognize when something is not progressing as expected and take initiative to help resolve it.
• You communicate clearly and professionally through email, virtual meetings, and internal collaboration.
• You are comfortable working in a fast-paced, customer-focused environment.