Logistics Account Representative

About the role

BM2 Freight Services, Inc. is searching for a Full-time Logistics Account Representative to work at our Corporate Office in Covington, KY. Logistics Account Representatives will be expected to develop, maintain, and grow a book of business. Logistics Account Representatives are purely customer-facing and work closely with our Open Board Team to cover their customers' freight. At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

Responsibilities

• Prospecting & Relationship Building: Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer
• Prioritize Team Workload: Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis
• Customer Outreach & Load Confirmation: Continually touch base with your customers in order to proactively maintain business and customer satisfaction
• TMS Documentation: After TMS training, use it to document all customer interactions, issues, etc
• Communication: Be in constant communication with your customers and Carrier Sales Representative
• Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across

Requirements

• Bachelor’s degree – Not required but appreciated
• Experience with closing sales deals
• Previous freight sales experience preferred
• Proven experience with high call volume in a sales environment

Skills

• Strong problem-solving, analytical, and negotiation skills
• Proficient written and verbal communication
• Excellent attention to detail and problem solving/analytical skills, multitasking, and technological skills
• Exceptional customer service and interpersonal communication skills
• Ability to multi-task and troubleshoot various problems as they arise

Benefits

• Paid parking
• Free gym membership upon hire
• Updated, modern corporate office at riverfront location
• Opportunities for advancement
• On-site pantries and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days of employment (with company matching program)
• 4 weeks paid maternity/paternity leave

Pay

Competitive base salary + uncapped commission (base salary dependent upon experience)

Schedule

Mon. - Fri. 8 AM - 5 PM weekly schedule