Logistics Representative

Position Summary

This position manages logistics operations—covering outbound shipments and warehousing—while closely collaborating with customer service and logistics partners to deliver best-in-class service to our customers.

Responsibilities

• In collaboration with the Customer Service teams, the logistics representative coordinates the physical flow of products, from distribution to customers, including the coordination of stocks.
• Contributes to the successful delivery of our customer promise in terms of lead time.
• Participates in the implementation of logistics performance indicators (OTIF, Lead Times, etc.).
• The logistics representative may be required to work with our logistics service providers (Freight Forwarders, Carriers, Warehouses, etc.) to guarantee an optimal level of customer service.
• In this context, may be asked to work on customs and incoterms management.
• Other duties as assigned.

Required Experience & Knowledge

• Diploma in logistics with experience in imports and distribution.
• >3-5+ years’ experience in logistics/warehousing.
• Dangerous Goods Safety adviser (DGSA) is a plus.
• Experience preferred with conducting business as per ISO 22.000 and GDP.
• Haz Mat certifications (DOT/ IMDG / IATA) are required.
• Strong MS Office skills, including expertise MS Excel (pack office).
• Proficiency in customer service software - Technology tools expertise (ex. SAP, SAGE, SQL, Access, Tableau, TMS tools).
• Excellent interpersonal skills.
• Strong client-facing and communication skills.
• Exceptional verbal and written communication skill.

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand, walk, and climb or balance.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

• The noise level in the work environment is usually moderate.
• Employee can be home office based and must have adequate space and tools to perform their duties.