Logistics Account Manager

About the role

We are seeking a highly motivated and energetic Logistics Account Manager to join our team. As our Logistics Account Manager, you will be working closely with other departments and our transportation partners to build lasting, meaningful relationships. You will be identifying areas of improvement within our supply chain and implementing changes to save time and money, keeping accurate records of day-to-day operations, and presenting reports to upper management. The ideal candidate has strong organizational skills, and excellent communication skills, and can work both independently and as part of a larger team.

Responsibilities

• Work closely with carriers and customers/shippers to build strong, lasting relationships
• Work quickly and efficiently to resolve any transportation issues, delays, and supply management concerns
• Maintain accurate records of shipments, deliveries, and other logistics concerns utilizing our TMS
• Provide regular reports to upper management on logistics concerns, progress, and performance
• Track and trace shipments and provide timely updates to customers
• Broker freight

Qualifications

• Previous experience in a freight brokerage or third party-logistics environment
• Strong communication and interpersonal skills
• Minimum 1 year of experience in customer service and sales
• Ability to critically think, prioritize and effectively communicate
• Strong organizational skills
• Account management skills
• The ability to multitask, shift priorities, and work under deadlines
• Familiarity with computer programs such as Microsoft Office and logistics software (TMS, EDI, Load Boards)
• Familiarity in over-the-road trucking (TL and LTL modes) as well as well versed in Flatbed, Dry Van, Refrigerated and Over-Dimensional freight
• Preferred Bachelor's Degree

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development