LOCK DESK SPECIALIST

About the role

Founded in 1993, Bayview Asset Management is an investment management firm focused on investments in mortgage and consumer credit, including whole loans, asset-backed securities, mortgage servicing rights, and other credit-related assets.

Responsibilities

• Support origination channels, Retail, Correspondent and Wholesale divisions with rate locks, manual pricing adjustments and other related transactions.
• Develop and maintain relationships with internal and external customers; MLOs, Correspondents, Brokers, and TPOs Sales.
• Aid in training new Lock Desk Specialists.
• Maintain all product eligibility and underwriting rules in Optimal Blue and Encompass.
• Monitor all department mailboxes to ensure timely responses.
• Ensure accuracy of pricing.
• Support Management team of all our pricing engines and systems.
• Research company’s portfolio guidelines and policies in response to requests from MLOs, TPOs and Account Executives.
• Serve as liaison between the company’s MLOs, TPOs, AEs and Underwriters to resolve program and product questions.
• Responsible for all lock desk related activities including lock requests, change requests, extensions, and re-locks with both internal and external investors.
• Perform duties related to reviewing, processing, analyzing, and reconciling loan transactions to ensure loan data is valid and accurate.
• Knowledge of FHA, VA, Jumbo, NonQM and Conventional loan programs.
• Provide rate quotes upon request.
• Daily uploading production and distribution of rate sheets.
• Handle special tasks as assigned by Manager as needed.

Qualifications & Skills

• Bachelor’s degree.
• Minimum 2 years’ experience in Secondary Marketing.
• Ability to complete urgent matters from MLOs, TPOs and Account Executives in a timely manner.
• Ability to oversee other team members’ questions and concerns.
• Wide understanding of manual pricing adjustments.
• Excellent knowledge of rate sheets.
• Exceptional knowledge of Encompass, Optimal Blue and MRN and HomeLend.
• Ability to work efficiently with a high level of attention to finer details.
• Ability to prioritize, follow through and multi-task in a fast-paced environment.
• Ability to build strong relationships with MLOs, TPOs and Account Executives.
• Ability to work effectively under aggressive deadlines.
• Ability to work in a team or individual setting.
• Exceptional analytical, written and verbal communication skills.

Location & Compensation

This is a hybrid role (3 days per week) based in Bayview’s Denver office or can be fully remote. Base compensation is expected to be $45,000 - $60,000 with the opportunity for bonus compensation.