Local Dispatcher

Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late ’80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada. Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.

About the role

The Local P&D Dispatcher is responsible for assisting Local P&D to efficiently and effectively support drivers of our fast-paced organization. Key measures of success include:

• Strong call handling performance as measured by the Call Availability Report (CAR).
• High performance of fleets that are assigned.
• Be recognized by team, peers, and drivers as key supporters.
• Demonstrate great customer service with drivers.

Responsibilities

• Acts as an extension of Fleet Supervisor of fleets assigned.
• Communicates in a clear and consistent manner and with high integrity.
• Accurately enters information into company computer systems.
• Escalates problems per escalations guidelines.
• Works with team members to solve problems.
• Provides clear work instructions to drivers.
• Demonstrates high resource utilization.
• Ability to successfully handle multiple priorities in a fast-paced environment.

Requirements

• High School Diploma or GED.
• Strong customer service skills.
• Basic knowledge of motor carrier operations and geography.
• Competent user of MS Office.

Benefits

• 401(k)
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• Vision insurance

Benefit Conditions: Only full-time employees are eligible.