Dispatcher

Responsibilities

• Cook up daily dispatch activity by communicating with drivers, tracking load movement, and updating internal systems with accurate information.
• Answer inbound calls and respond to operational questions from drivers, customers, and internal team members in a thorough and attentive manner.
• Prepare driver checklists each morning, organize them by route or priority, and post them for daily use.
• Use Microsoft Office applications and dispatch-related platforms to manage schedules, enter updates, and maintain records.
• Support load planning and workflow management by monitoring changing priorities and adjusting assignments as needed.
• Work closely with operations leadership and shop personnel to keep transportation activity running efficiently throughout the shift.
• Step into the yard when necessary to speak directly with drivers, following site safety expectations.
• Aid with additional administrative and dispatch-related duties as business needs require, including overtime and occasional Saturday coverage.

Requirements

• Prior experience in dispatching, transportation coordination, customer service, or a similar fast-paced support role.
• Working knowledge of Microsoft Word, Excel, Outlook, and Teams, along with the ability to learn internal management systems quickly.
• Strong verbal and written communication skills with the ability to manage multiple priorities at once.
• Comfortable handling inbound calls and interacting professionally with drivers, team members, and customers.
• Availability to work first shift and overtime when needed.
• High attention to detail and dependable organizational skills for managing daily documents and dispatch updates.

Qualifications

The ideal candidate will have a high school diploma or equivalent and a valid driver's license. A commercial driver's license (CDL) is preferred but not required.

Skills

• Communication skills
• Organizational skills
• Computer literacy (Microsoft Office)
• Customer service skills

Benefits

TalentMatch® Robert Half offers competitive compensation and benefits, including medical, vision, dental, and life and disability insurance. Contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Pay

The pay range for this role is $18.00 - $22.00 per hour.

Schedule

The Dispatcher works a flexible schedule, typically 5AM-2PM CST, Monday-Friday, with some weekend availability for overtime.