Lobby Host - Front Desk Agent

Responsibilities

• Treat guests with courtesy and respect.
• Correct inaccuracies and discrepancies on guest accounts.
• Assist with summoning the third-party valet service and summoning cabs for guests.
• Escort guests to their room and handle luggage.
• Conduct guest’s orientation of in-room facilities and features.
• Investigate guest charges to resolve complaints.
• Book guest reservations via telephone, walk-in, email, or fax.
• Make change and balance personal and/or individual floating bank.

Requirements

• Minimum of Hospitality, Retail or Services related industries experience preferred.
• Able to stand for periods of time (up to 6 hours).
• Efficient in computer and typing skills.
• Able to lift up to 50 lbs.

Benefits

• Medical
• Dental
• Vision
• 401K - after one year
• Tuition Reimbursement

Pay

$24.50/hour