Front Desk Agent

Job Summary

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Cookordinate with housekeeping and maintenance
• Maintain accurate reservation records

Requirements

• High school diploma or equivalent
• 1+ year of customer service experience preferred
• Comfortable using hotel reservation software
• Strong communication and problem-solving skills
• Able to stand for long periods and work weekends