LoanIQ - Senior Business Analyst

About the role

The successful candidate will lead business analysis activities for LoanIQ (LIQ) / ACBS / legacy loans platform initiatives, including implementation, migration, platform enhancement, and operating model transformation. They will partner with business, operations, and technology stakeholders to define current-state processes, identify gaps, and design future-state workflows.

Responsibilities

• Lead business analysis activities for LoanIQ (LIQ) / ACBS / legacy loans platform initiatives, including implementation, migration, platform enhancement, and operating model transformation.
• Partner with business, operations, and technology stakeholders to define current-state processes, identify gaps, and design future-state workflows.
• Elicit, analyze, and document business requirements, functional requirements, process flows, and data requirements.
• Support development of Target Operating Model (TOM) deliverables, including process design, roles and responsibilities, control points, and business capability mapping.
• Act as a key liaison between business users, operations teams, technology teams, vendors, and front-office stakeholders to ensure requirements are understood and delivered accurately.
• Spearhead analysis supporting the decommissioning of legacy loan platforms, including data mapping, migration, reconciliation, and cutover readiness activities.
• Identify, document, and prioritize continuous system enhancements to optimize LoanIQ capabilities and address complex lending requirements.
• Partner directly with external vendors and system integrators to ensure deliverables align with internal project milestones and business expectations.
• Support solution design discussions and help assess upstream/downstream impacts, integrations, and operational dependencies.
• Drive workshops with stakeholders across lending operations, agency services, servicing, finance, accounting, settlements, and risk/control functions.
• Translate business requirements into detailed user stories, functional specifications, and testing scenarios for development and QA teams.
• Support UAT planning and execution, including test case review, defect triage, business validation, and go-live readiness.
• Identify opportunities to automate manual processes across the lending lifecycle, reducing operational risk and improving service delivery.
• Aid in issue management, risk tracking, dependency management, and status reporting for senior governance forums.
• Lead and mentor junior analysts within the workstream, providing guidance on LoanIQ functionality and project delivery best practices.
• Deliver executive-level presentations and updates to senior leadership, including project milestones, risks, and key achievements.

Requirements

• 10+ years of experience in Business Analysis, Operations Change, or Project Management within Corporate / Investment Banking.
• Minimum 5+ years of hands-on experience with Finastra LoanIQ / LIQVP-level experience in Business Analysis, Lending Operations, Product, Change Management, or related banking functions.
• Strong hands-on experience with LoanIQ / LIQ in a business, operational, product, or change capacity.
• Deep understanding of commercial lending, including syndicated loans, bilateral loans, agency servicing, trading, and secondary loan markets.
• Proven experience supporting or leading large-scale system implementations, particularly migration from legacy platforms to vendor solutions.
• Strong experience writing business requirements documents (BRDs), functional specifications, process maps, gap analyses, and UAT documentation.
• Strong knowledge of the end-to-end loan lifecycle, including origination, servicing, rollover, rate setting, fee processing, payments, notices, and settlements.
• Strong stakeholder management experience with the ability to engage senior leaders, business users, and technology teams effectively.
• Excellent analytical, problem-solving, written, verbal, and presentation skills.

Preferred Qualifications

• 3+ years of hands-on experience with FIS ACBS and/or legacy Loans platform.
• Knowledge of agent bank operations, lender servicing, primary/secondary loan trading, and fee processing.
• Experience with data mapping, conversion, interfaces, and reconciliations between LoanIQ and surrounding applications.
• Familiarity with Agile, Waterfall, or hybrid delivery methodologies.
• Exposure to tools such as JIRA, Confluence, Visio, Excel, and PowerPoint.
• Experience working with global teams across Operations, Technology, Product, and Change.
• Knowledge of control, audit, risk, and regulatory considerations in lending operations.