Loan Specialist
About the role
AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture. AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West. We are in search of a Loan Specialist I or Loan Specialist II to join our Credit Resolution Team in Spokane, Washington (Headquarters). This full-time position reports to the VP, Operations and is accountable for providing support to service distressed accounts and/or high profile loans.
Responsibilities
- Perform credit activities and provide administrative support to support effective customer service through loan servicing, the extension of sound, constructive credit, and related services.
- Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management.
- Comply with closing requirements and disbursements; book and certify loans within authorities.
- Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc.
- Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format.
- Ensure customer information is handled with a high degree of confidentiality.
- Ensure appropriate information security protocols are followed in order to prevent