Loan Specialist

About the role

AgWest Farm Credit is a member-owned financial cooperative providing financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners, and crop insurance customers in a seven-state territory in the Western United States. This full-time position reports to the Director, Operations and provides administrative assistance to effectively and efficiently originate, disburse, and service customer loans.

Responsibilities

• Perform administrative duties including typing correspondence and documents, establishing and maintaining electronic files, and greeting customers in person and on the phone.
• Gather, accurately enter, and maintain customer information and customer financial information into applicable systems to assist in loan document generation, account monitoring/servicing, and reporting.
• Perform required due diligence investigations of loan applicants, including entity certification of formation documents, trusts, public records searches, credit bureau reports, employment, income, assets and liabilities; order title evidence and appraisals, and complete other collateral due diligence as needed.
• Review customer loan documents for accuracy and present to customer for signing and/or facilitate closings as assigned.
• Comply with closing requirements and disburse loans as authorized, coordinate booking and certification of loans, within authorities.
• Support customer money movement including processing stop payment, return payments, draft orders, and patronage designation.
• Respond to customer inquiries and process customer transactions including disbursements, internal account transfers, etc.
• Maintain an accurate database and complete assigned relationship plan actions.
• Monitor follow-up requirements in assigned areas.
• Handle customer information with a high degree of confidentiality.
• Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions or releases of information.
• Comply with documentation expectations, procedures, laws and regulations.
• Participate in community events, local advisor meetings, customer appreciation days, farm visits, and other customer and public relation related activities, as needed.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Travel Requirements

AgWest employees may occasionally be asked to travel for all-staff or team meetings not included in the standard travel requirements for the role.

Requirements

• High school diploma or equivalent
• Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
• Exceptional customer service orientation
• Ability to work efficiently and effectively on multiple projects in multiple software programs
• Ability to work independently and as part of a collaborative team

Preferred Qualifications

• Training in general office skills
• Experience in commercial lending, banking or related field
• General knowledge of applicable credit laws and regulations
• General knowledge of agricultural practices
• Knowledge of credit investigation and verification practices
• Knowledge of platting and legal descriptions
• Knowledge of accounting principles and processes

Workplace Flexibility

After an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend. This position is eligible for coordinated hybrid flexibility.

Pay

The base salary range for this position in Wenatchee, Washington is:

• Level I
  Typical starting range: $44,200 - $57,500
  Full base salary range: $44,200 - $64,200
  Annual performance-based incentive target is 6% of base.
• Level II
  Typical starting range: $48,400 - $64,500
  Full base salary range: $48,400 - $72,600
  Annual performance-based incentive target is 6% of base.

Relocation assistance will be provided to eligible candidates who must relocate to accept this position.

Benefits

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

Vacation accrual rates increase with tenure. Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits