Loan Servicing Supervisor

What You’ll Be Doing

• Supervises and communicates with Loan Servicing staff, assisting, assigning, and guiding them with their duties and responsibilities.
• Contributes to the development of policy, processes and procedures pertaining to loans.
• Proactively, consistently, and effectively communicates with clients, assisting them with all their lending needs.
• Aids clients through all stages of the lending process from answering questions to application through to the loan closing.
• Reviews application documentation and determines eligibility according to policies.
• Orders, receives, and reviews title work, inspections, and appraisals and goes over the results with the client.
• Prepares loan documents for legal approval.
• Maintains and monitors loan budget.

What You’ll Need to Be Successful

• Bachelor’s Degree in Finance-OR- 5 years verifiable supervisory experience, with independent decision-making skills and professional judgement, to analyze situations, project consequences, identify solutions and adopt appropriate courses of action.
• At least 3 years’ experience in loan management.
• Experience with lending processes and loan portfolios.
• Experience in records management and accounting procedures.
• Ability to analyze and solve problems.
• Experience in loan management software, accounting software, and Microsoft Office software (Excel, Word, Outlook).
• Must successfully pass all applicable background checks and drug screens.

Preferred Qualifications

• Bachelor's degree in Finance AND 5 verifiable supervisory experience.

Benefits

• Approximately 5 weeks of paid time off annually
• 3 weeks of paid holidays
• Premium free health insurance
• Flexible spending accounts
• Short term disability
• Life insurance
• 401k with match

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.