Loan Servicing Operations Specialist – Non-Impounded

Responsibilities

• Provide support to the Loan Servicing Department regarding insurance for residential and consumer loans.
• Ensure timely updating of insurance information and tracking of expired insurance, subsequent force placement, and monitoring for all residential and consumer loans.
• Track expired fire insurance for non-impounded residential and consumer loans.
• Send requests to insurance agents to get updated insurance declarations.
• Call insurance agents when updated insurance has not been received.
• Update insurance information to the loan servicing MSP system from evidence of insurance received by mail and fax.
• Prepare documents for scanning.
• Prepare quality control findings and subsequent reports.
• Perform additional tasks as assigned.