Loan Ops Collateral Release Specialist - Hybrid in Charleston, SC

About the role

This position is hybrid (report to the office on a weekly basis) at the Charleston, SC office. The duties and responsibilities listed above may be revised at any time within the sole discretion of South State Bank without advance notice to or the consent of the employee.

Responsibilities

• Manage and complete the collateral release processes of the Bank’s paid-out loan files.
• Process collateral releases for Real Estate Mortgage Loans, paper Titles, electronic Titles, UCCs, and other security interests.
• Review and interpret collateral documents to ensure accuracy and proper allocation.
• Research bank files and public records to locate missing collateral documentation.
• Determine if lending authority is required for partial releases or substitutions of collateral.
• Report paid-out status to MERS as required.
• Maintain the integrity, organization, and accurate removal of files in the Support Center Collateral Vault.
• Pull files from daily paid-out reports as needed.
• Respond to inquiries from customers, lenders, and other bank personnel.
• Follow departmental policies and procedures to ensure compliance with federal and state regulations and bank guidelines.
• Perform all other related job duties and special projects as assigned.
• Ensure compliance with the South State Bank Code of Business Conduct and Ethics and other operating policies and procedures.
• Complete required compliance training, adhere to anti-money laundering guidelines and procedures, and comply with regulatory requirements.

Qualifications, Education, And Certification Requirements

• High School Diploma required.
• Experience in an operations or lending role relating to consumer, commercial, and/or mortgage loans is preferred.
• Knowledge of Mortgage, Commercial, and Consumer collateral documents and collateral satisfactions is preferred.
• Experience with FiServ systems software is preferred.
• Annual Compliance Training.
• Fiserv training as needed to perform specific tasks.
• Vendor software training.

Competencies

• Handle confidential information (customers and employees).
• Strong communication skills, both written and verbal.
• Work well independently with little to no supervision.
• High degree of accuracy and attention to detail.
• Excellent organizational and time management skills.
• Maintain accurate records.
• Able to perform mathematical computations accurately.
• Perform research through various support systems.
• Adjust to a changing environment.
• Work under pressure and meet deadlines.
• Function harmoniously with management and employees of the Association.
• Provide quality customer service to internal and external clients.
• Proficient with MS Office (Word, Excel).

Physical Demands

• A large amount of time spent in front of a computer.
• Must be able to sit for long periods of time.
• Must be able to effectively access and interpret information via various computer systems, documents, and reports.

Work Environment

• Loud environment throughout the day.
• Inside a cooled and heated facility.