Loan Operations Sr Specialist II (Special Projects) - Charleston

About the role

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Responsibilities

• Aid in managing special initiatives and projects within Loan Operations
• Assist in balancing workloads in Loan Operations during short staffing and high volumes
• Perform all critical job functions within Loan Operations, including loan booking, loan maintenance, payment processing, insurance and escrow tracking/processing, collateral release processing, credit disputes, etc.
• Review and update departmental procedures and assist management with process improvements
• Train and cross-train employees within the department
• Participate in conversion-related activities, including data collection, process discussions, data mapping, testing phases, production conversion, and post-conversion monitoring
• Engage in personal development by identifying and pursuing resources needed to improve performance
• Stay informed about industry trends and regulations, identify changes affecting the department, and take appropriate action
• Ensure compliance with SouthState Code of Business Conduct and Ethics and other operating procedures
• Complete compliance training, adhere to anti-money laundering guidelines and procedures, and comply with regulatory requirements

Qualifications, Education, And Certification Requirements

• A minimum of 3 years of experience in a Loan Operations role is required
• Knowledge of loan documents and loan servicing functions including consumer, commercial, and mortgage loans
• Knowledge of Federal and State regulatory items is required
• Experience with FiServ Premier Systems (including Navigator and Director) is preferred
• Proficiencies in Excel, PowerPoint, Word, and Visio

Physical Demands

This position requires a large amount of time in front of a computer. Must be able to sit for long periods of time. Must be able to effectively access and interpret information via various computer systems, documents, and reports.

Work Environment

This position is located in the office in a cubicle environment; however, when working remotely must have a secure home office environment that is free from background noise and distractions. Must also have a reliable, private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.