Loan Operations Specialist
Sunwest Bank · Meridian, ID · 1 mo ago
FinanceFull-time
Essential Duties And Responsibilities
- Ensure timely completion of payment processing
- Verifies completeness and accuracy of all loan files with necessary documentation and signatures
- Process Non-Accrual and charge-off transactions
- Review Outside Council Loan Documents
- Process loan recoveries
- Process incoming demand requests, incoming wires and payoffs, release of collateral
- Follow up and tracking of collateral and flood insurance
- Maintain collateral files and documentation
- Weekly, Monthly and Annual GL Balancing & Reconciliation as needed
- Board loans of a complex nature ensuring accuracy of the loan data
- Aid in callback duties for loan payments, advances and new loans
- Follow up on servicing tickler reports
- Provide feedback and assist new hires as needed
- Aid in Documentation and Loan Boarding as needed
Additional Responsibilities
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
- Demonstrates high level of quality work, attendance and appearance
- Adheres to all Company Policies & Procedures and Safety Regulations
- Adheres to local, state and federal laws
- Understands and complies with all company rules and regulations
- Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT Identity Theft, Information Technology and GLBA
Competencies
- Adaptability
- Communication
- Decision Making
- Initiative
- Innovation
- Motivation
- Organization
- Professionalism
- Results Orientated
Physical Demands
- Standing, walking and squatting less than fifty percent of the work shift
- Required to lift, move and carry up to 40 pounds
- Ability to read, count and write to accurately complete all documentation and reports
- Must be able to see, hear and speak in order to communicate with employees and other customers
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
Work Environment
- The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance
- Noise levels are considered moderate
Minimum Qualifications
- Ability to provide courteous, knowledgeable and professional customer service both in person and on the telephone
- Strong skills operating a personal computer including Microsoft Word, Microsoft Excel, Microsoft Outlook and navigating the internet
- Ability to perform accurate data input into a variety of software
- Knowledge of loan processing practices, methods and procedures
- Knowledge of Commercial, Real Estate and Consumer loan files and documents
COMPETENCIES
- Adaptability
- Communication
- Decision Making
- Initiative
- Innovation
- Motivation
- Organization
- Professionalism
- Results Orientated
PHYSICAL DEMANDS
- Standing, walking and squatting less than fifty percent of the work shift
- Required to lift, move and carry up to 40 pounds
- Ability to read, count and write to accurately complete all documentation and reports
- Must be able to see, hear and speak in order to communicate with employees and other customers
- Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
WORK ENVIRONMENT
- The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance
- Noise levels are considered moderate