Loan Operations Specialist

About the role

The Loan Operations Specialist supports the department by completing various duties, training associates, and assisting with workflow management. This role requires a strong background in loan servicing and processing.

Responsibilities

• Supports the department by completing a variety of duties in loan operations and in the absence of department staff.
• Provides senior level work and daily support.
• Trains Loan Boarding Associates and assists with training of Loan Servicing Associates.
• Provides customer support for both internal and external customers.
• Directs day-to-day workflows of the department under the direction of the Loan Operations Manager.

Requirements

• 2-3+ years loan servicing/processing in a servicing center as a senior associate who trains others or equivalent related experience.
• 2-3+ years in branch environment demonstrating experience as a senior associate who trains others or equivalent related experience.
• 1+ year experience in writing procedure and training materials.
• 1+ year previous experience in legal and collateral file organization.
• Loan servicing experience is required.

Qualifications

• Professional Experience: 2 – 4 years related experience and/or training or equivalent combination of education and experience.
• Educational/Professional Experience: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience and/or training.

Pay

The hiring pay range for this position is $27.54 to $37.17. In addition to the pay range listed, all bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

Benefits

The Bank of Marin offers a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan with employer matching opportunity, bank paid employee stock ownership plan, tuition reimbursement, employee volunteer program and more.

Schedule

The Bank of Marin is open Monday through Friday, 9:00 AM to 5:00 PM.

Benefits

The Bank of Marin is an equal opportunity employer. EOE AA Vet/Disability