Loan Operations Analyst

United Community is seeking a detail-oriented and analytical Loan Operations Analyst to support reporting, data management, and operational insights across all Loan Operations functions. This role plays a critical part in analyzing complex data, developing reporting solutions, and supporting departmental needs related to mergers/conversions, regulatory exams, audits, and compliance. The Loan Operations Analyst will partner closely with Loan Operations leadership and the Chief Data Office to design and deliver data-driven solutions that enhance operational efficiency and support informed decision-making.

What You'll Do

• Analyze large and complex data sets, identifying trends and key drivers of business performance.
• Design and develop reports to visually communicate insights to stakeholders across Loan Operations.
• Collaborate with teams across the department to understand data needs and coordinate with the Chief Data Office to implement customized reporting solutions.
• Interpret data visualizations and present insights and recommendations to senior leaders.
• Develop and maintain data quality standards to ensure accuracy and consistency across systems.
• Assist in facilitating non-PMO project meetings, including regular status meetings and working sessions.
• Assist in building and executing non-PMO project plans, timelines, and resource coordination.
• Support data and reporting needs tied to mergers/conversions, regulatory reviews, audits, compliance requirements, and quality assurance.
• Support project team members with responsibilities and deliverables throughout assigned projects.
• Participate in all required compliance training, including Bank Secrecy Act/AML training, as well as internal and external training programs, online trainings, meetings, and seminars.
• Perform other duties as assigned; responsibilities may change at any time with or without notice.

Requirements For Success

• Bachelor's degree in Business, Data Science, Information Technology, or related field; equivalent education/experience may be considered.
• 1–3 years of experience in an analytical role strongly preferred; experience in Financial Services or Loans is a plus.
• Ability to work with all levels of management and serve as a liaison with IT teams.
• Proficiency in Word, Excel, Access, SQL, Business Analytics, Workflow tools, and related analytical applications.
• Strong focus on service, quality, and timely delivery; ability to multitask effectively.
• Excellent time-management, organizational skills, and attention to detail.
• Positive, self-motivated attitude with the ability to learn quickly and adapt to changes.
• Demonstrated ability to convert business reporting needs into sustainable reporting solutions.
• Strong problem-solving abilities, including the ability to identify issues and recommend actionable solutions.

Conditions of Employment

• Must pass a background and credit check.
• This is a full-time, non-remote position.
• FLSA Status: Non-Exempt

Pay

USD $42,061.00 - USD $65,000.00 /Yr.