Loan Operations Analyst

Day-to-Day Responsibilities

• Manage various documentation processes, including handling incoming and outgoing correspondence such as mail and faxes.
• Support client service teams and operations personnel by verifying the accuracy of client documents.
• Record account activities and ensure the submission of correct forms for processing.
• Communicate with clients via written and verbal interactions to address documentation needs.

Skills Required

• Educational background in finance or a related field.
• Strong analytical skills and logical reasoning.
• Exceptional organizational skills and keen attention to detail.
• Proficiency in customer service.
• Experience in loan processing is beneficial, with servicing experience as an added advantage.
• Advanced Excel skills and the ability to maintain high accuracy.
• Capability to prioritize and manage tasks effectively under pressure, with the initiative to seek guidance when necessary.
• Proficient in MS Word and database management.
• Solid understanding of the financial services sector.
• Ability to quickly learn and juggle multiple detailed tasks simultaneously.
• Flexibility in task assignments and strong problem-solving skills.
• Ability to work autonomously.
• Excellent written and verbal communication abilities.