Loan Officer - Jacksonville, NC

We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day.

About You

• You are passionate about helping Veterans.
• You enjoy building rapport and relationships with many different types of individuals and groups.
• You take initiative and have a competitive drive.
• You are known for being self-motivated.
• You learn quickly and thoroughly while continually adapting to changing conditions.
• You are results-oriented and have a sense of urgency.
• You have excellent written and interpersonal communication skills.

Responsibilities

• Communicate loan status regularly with clients, responding promptly to inquiries and concerns via email and phone.
• Analyze borrowers’ information to determine feasibility of pre-approving and obtaining a loan.
• Manage internal efforts to ensure a timely process and resolve application issues.
• Interview borrowers and obtain and/or verify information and documentation.
• Manage social media presence.
• Educate borrowers on the loan process and product/service alternatives.
• Remain knowledgeable on company and industry guidelines and processes.
• Analyze and manage numbers to increase and ensure efficiencies and meet company goals.

Qualifications

We don’t require a specific degree or experience. Individuals from various backgrounds can be successful in our roles. Some of our most successful employees came from these backgrounds:

• Fitness/Sports: Coaches, Trainers, Former Athletes, Team Players
• Sales: Retail, Auto, Phone, Sales Support, Brand Representatives
• Hospitality: Servers, Event Services
• Education: Teachers, Higher Education, Admissions
• Public Service: City Employees, Government Work, Law Enforcement, First Responders