Loan Officer

Are you passionate about making a real impact in the homebuying journey? At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers.

About the role

The Loan Officer is responsible for building and growing local relationships with the Tri Pointe Homes’ New Home Advisors in each community. This position will be located on-site with the builder partner and will attend/participate in on-site meetings with the New Home Advisors.

Responsibilities

• Collect and analyze each customer's financial information and assess if the individual can qualify for a specific loan product in conformity with company policies, procedures, and applicable law.
• Advise the potential borrower regarding the risks and benefits of the loan alternatives, including the options and variables involved.
• Discuss the loan products available to best meet the needs of the individual depending on their circumstances.
• Ascertain all pertinent documentation to ensure the loan is approved. Obtain necessary supporting documentation and verify that the supporting documentation matches the information in the LOS.
• Communicate effectively and manage relationships with all parties to include the homebuyer, New Home Advisors, Processing team, Underwriting team, Closing, title company, and the builder partner.
• Perform the Rate Lock function, negotiating interest rates as necessary while staying within branch pricing parameters.
• Manage personal production and ensure closings are handled appropriately and timely.
• Meet and/or exceed company benchmarks as established by leadership.
• Demonstrate the highest level of professionalism and customer service towards all customers.
• Attend weekly meetings as required.
• Use the appropriate Automated Underwriting System and submit loans to Underwriting department.
• Maintain a strong working knowledge of how to originate loans based on the state, federal and investor guidelines.
• Maintain a thorough working knowledge of all products, attend relevant continuing education classes and pass all required state/national exams as required.
• Support any/all mortgage related training initiatives within Tri Pointe Connect and Tri Pointe Homes’ teams.
• Ability to take on new responsibilities and duties as directed by leadership.

Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum 3-5 years of processing or origination experience, preferably within a builder environment.
• Active NMLS MLO State license.

Skills

• Thorough knowledge of all mortgage products to include FHA, VA, and Conventional loans.
• Working knowledge of loan origination systems, Encompass a plus.
• Working knowledge of automated underwriting systems.
• Strong overall computer skills, specifically Microsoft Office products.
• Proven ability to build strong business relationships internally and externally.
• Excellent communications skills, written and verbal.
• Exceptional customer service skills, live, virtually and electronically.
• Ability to multi-task and work in a high-paced environment.
• Ability to manage a large pipeline of loans.
• Deadline driven.
• Strong negotiation and persuasion skills.
• Organized and attentive to detail.
• Excellent problem-solving skills.
• Strong analytical skills.
• Team player with the ability to work independently.

Physical Requirements

• Sedentary for extended periods, 4 or more hours per day.
• Frequent repetitive hand use (typing/computer work).
• Auditory ability to communicate in person, on calls, or in meetings.
• Visual acuity for reading documents and computer work.
• Occasional standing and walking.
• May be required to work more than 40 hours/week during peak times.
• Rotating on-call weekends.

Tri Pointe Homes is committed to building a diverse and talented team to help us achieve our goals. Please note that due to operational constraints, we are unable to consider applicants who require visa sponsorship (e.g., H1B, OPT) for this position.