Loan Officer

About the role

Guaranty Mortgage Services is a part of the Family of Companies of Newrez LLC. We offer a personalized approach to mortgage services, fostering long-term relationships with our customers. We are flexible, innovative, and committed to providing excellent service and competitive pricing.

Responsibilities

• Develop, solicit, and negotiate new business and loan referrals using a network of resources such as Realtors/Brokers, Homebuilders, retail bank branches, and business organizations.
• Maintain and develop existing relationships with joint venture partnerships and marketing alliances to increase capture rates and profitability.
• Utilize and develop a network of resources for mortgage loan business development and solicitation for new business.
• Utilize, manage, and market to a database of customer contacts.
• Maintain a positive sales environment by educating potential borrowers, Real Estate Agents, and Homebuilder sales representatives on the Company's products and services; create and deliver presentations when necessary.
• Complete thorough loan applications by communicating with prospective applicants and obtaining specified information relating to the loan or credit application; correspond with applicants via telephone, email, or in-person to resolve any questions regarding application information.
• Perform prequalification assessment and analysis of financial condition and risk of financing requests within the Company's credit policies and programs, as well as all state and federal lending regulations (FHA, VA, Fannie Mae, Freddie Mac, Conventional, Conforming, Rural Housing Development, Bond and Portfolio).
• Negotiate rate, terms, and conditions of the loan.
• Lock loans on time and in the correct product type to avoid fall-out.
• Collect up-front fees from applicants.
• Submit complete loan application, including all required documents and disclosures, and coordinate the process with assigned processing center.
• Input loans into appropriate Automated Underwriting System (AUS), such as DU or LP, for underwriting decision.
• Aid in, and solve, issues relating to processing, underwriting, and closing of loans within the employee's loan pipeline.
• Develop and maintain knowledge of the financial industry, economy, market conditions, rates, vendors, and competition.
• Represent the Company in various community and civic functions to enhance the Company's image and develop additional business.
• Consistently apply superior decision-making techniques relating to applicant inquiries, approvals, and requests as they pertain to existing policies, regulations, and procedures.
• Maintain compliance on all loan files and pipeline.
• Other duties as assigned.

Qualifications

• Active state MLO license in each state where business is to be conducted.
• High school diploma or GED.
• 1 year lending origination experience.
• Strong PC skills, including Power Point, Excel, Word, and Lotus Notes.
• Solid knowledge of state and local real estate markets.

Skills

• Planning for contingencies and anticipating problems.
• Negotiating persuasively to produce positive outcomes.
• Listening effectively and responding to customers' needs.
• Displaying superior customer service skills.
• Living our core values of Superior Customer Service, Integrity, Respect, Hard Work, and Long Term Commitment.
• Building and maintaining work relationships and contacts.
• Establishing positive rapport with customers.
• Identifying customer needs and adapting sales presentations.
• Demonstrating solid selling skills and techniques.
• Influencing others to gain commitment.
• Maintaining an intense optimism and focus on achieving goals.
• Recovering quickly from setbacks and rejections.
• Maintaining and fostering strong partnerships with customers.
• Ensuring customer satisfaction throughout the cycle of the sales process.
• Completing all required training courses on time.
• Identifying customer needs and adapting sales presentations effectively.

Benefits

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Casual Workplace
• Employee Engagement Activities
• Company Benefits
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match!
• Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities
• Newrez NOW
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
• Equal Employment Opportunity
• We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.