Loan Officer

About the role

This is a Float Loan Officer position; you will float to our local branches on an as needed basis. Our Loan Officers assist members and potential members with their Credit Union needs. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, interview, and professionally handle the member’s daily needs. Responsible for interviewing and evaluating applicants for routine loans and processing loan applications. Gather background information and analyze loan applicant’s credit history. Provide a variety of transaction services to members including loan processing, closing, and disbursal. Meet minimum performance standards regarding referrals, sales, production, and quality control.

Responsibilities

• Assist members and potential members with their Credit Union needs.
• Provide account information by phone or in person, as well as information on the full range of credit union products and services.
• Open accounts for members, interview, and professionally handle the member’s daily needs.
• Interview and evaluate applicants for routine loans and process loan applications.
• Gather background information and analyze loan applicant’s credit history.
• Provide a variety of transaction services to members including loan processing, closing, and disbursal.
• Meet minimum performance standards regarding referrals, sales, production, and quality control.

Requirements

• Experience: Six months to two years of similar or related experience.
• Education: College degree preferred
• Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
• Other Skills: Working knowledge of principles and processes for providing member and personal services. Actively looks for ways to help people. Communicates information and ideas in speaking so others will understand. Working knowledge of related computer systems and applications.