Loan IQ Trainer

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a LoanIQ Trainer in Charlotte NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 12+ months with possible extensions or FTE conversion Required Skills & Experience 5+ years of LoanIQ experience, with strong functional knowledge of lending operations workflows Proven experience delivering system training (preferably LoanIQ or lending platforms) Ability to clearly explain complex processes and system functionality to end users Experience developing training materials, job aids, and structured learning content Strong verbal and written communication skills Proficiency in PowerPoint, Word, Excel, and SharePoint What You Will Be Doing Design and deliver instructor-led LoanIQ training sessions for Operations users Develop and maintain training materials, including presentations, job aids, and knowledge checks Create role-based training content and real-world practice lab scenarios aligned to business processes Configure training/test environments to enable hands-on learning Partner with business and operations teams to support procedure creation and reviews Ensure training content aligns with current processes, enhancements, and conversion requirements Facilitate practice labs and reinforce learning through scenario-based exercises Walk through LoanIQ screens and workflows during training sessions NICE TO HAVE Experience supporting AFS to LoanIQ conversions or similar system migrations Background in Lending Operations (e.g., servicing, booking, payments, or loan maintenance) Experience working in UAT/test environments Soft Skills Strong facilitation and presentation skills with the ability to engage diverse audiences Ability to adapt training delivery based on learner needs and experience levels High attention to detail with a focus on accuracy and clarity in training content Ability to manage multiple priorities in a fast-paced, high-demand environment Self-starter who can work independently while collaborating with cross-functional teams Strong problem-solving skills and ability to adjust approach based on feedback Posted By: Anthony DAurizio