Loan IQ System Administrator

Responsibilities

• Supervise a team of loan servicing analysts responsible for agency and non-agency loan servicing activities.
• Allocate daily tasks, monitor workloads, and ensure adherence to internal controls and deadlines.
• Mentor and train junior staff on complex loan servicing processes, systems and best in class industry practices.
• Ensure on-going execution with compliance and internal policies, regulatory requirements, and industry standards.
• Identify inefficiencies and implement process enhancements to reduce servicing time and operational risks.
• Independently set up and maintain highly complex deals in Loan IQ, including borrower/lender structures and tranche and pricing configuration: fees, schedules, and workflow event configurations.
• Accurately translate terms from complex credit agreements into the system’s fee, schedule, and workflow events.
• Support all loan lifecycle servicing activities, including deal closings, post-close set-up validation, ongoing interest accruals, and execute and validate drawdowns, rollovers, paydowns, payoffs, and repricing events.
• Process complex amendments, waivers, restructurings, and benchmark rate changes in accordance with legal documentation.
• Career Agent Duties Coordinate lender funding, allocations, and distributions. Ensure accurate lender allocations and notices. Reconcile agency and administrative fees, resolving operational breaks or discrepancies efficiently. Escalate, as necessary.
• System Administration & Support Troubleshoot front-end and back-end issues within the Loan IQ application, managing defects and configuration problems.
• Work alongside Systems, Reporting and Finance to validate Loan IQ Accounting Table setups, General Ledger posting, and data mapping for downstream systems.
• Create, maintain, and execute functional test cases for system upgrades, patches, or target operating model implementations.
• Support Audits, Change Control, Regulatory and Compliance Requests.
• Define and report on key risk indicators (KRIs) and support development of control frameworks.

Qualifications

• Minimum 3+ years of progressive experience in commercial lending operations or finance, with a strong emphasis on Loan IQ.
• Comprehensive understanding of syndicated and bilateral loan lifecycles, credit agreements, and agency servicing.
• Hands-on expertise in Loan IQ deal booking, front-to-back workflows, and Loan IQ Accounting / GL Posting functionality.
• Strong ability to read loan documentation, translate constraints into software specifications, and solve complex operational issues.
• Prominent track record of working with IT, Operations, Project Management, and Finance.