Loan Administrator

Overview

The Loan Administrator reports to the Vice President of Loan Operations and is responsible for a broad range of back‑office loan operation functions, including documentation, booking, and servicing of commercial and consumer loans. The role requires excellent attention to detail, strong organizational and multitasking skills, and the ability to thrive in a collaborative team setting.

Responsibilities

• Prepare commercial and consumer loan documents.
• Accurately board and maintain commercial and consumer loans within the core banking system.
• Monitor and ensure the proper perfection and maintenance of loan collateral.
• Perform a variety of loan servicing and account maintenance activities.
• Process loan payoff requests and execute payoff transactions in a timely manner.
• Enter, track, and manage loan‑related ticklers and follow‑up requirements.
• Review loan exception reports and resolve outstanding items as appropriate.
• Process, analyze, and maintain loan escrow accounts.
• Process and maintain loan participation transactions.
• Complete monthly reconciliations for loans guaranteed by the Small Business Administration (SBA).
• Review loan files and records to ensure accuracy, completeness, and compliance with established procedures.
• Support departmental initiatives and participate in special projects and other duties as assigned.

Qualifications

• High School diploma or GED required.
• Preferred: 4‑year college degree or 5+ years related banking experience and/or training; or equivalent combination of education and experience.
• Loan documentation, booking, and/or servicing experience (preferred).

Skills

• Strong analytical, decision‑making, and problem‑solving abilities.
• Excellent time management, organizational, and prioritization skills.
• Commitment to continuous improvement, operational excellence, and exceptional customer service.
• Collaborative team player with a willingness to support colleagues.
• Ability to excel in a fast‑paced environment and adapt to changing priorities.
• Strong verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Technical aptitude with quick learning of new systems, software, and banking technologies.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Experience with Jack Henry banking applications (preferred).
• Experience with Laser Pro (preferred).

Physical Demands

The employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Occasionally required to stand, walk, and lift or move up to 25 pounds. Vision requirements include close, distance, peripheral, and depth perception.

Work Environment

The work setting is typical for an office and does not involve exposure to difficult or hazardous conditions.