Loan Administrator

About the role

We are looking for a knowledgeable Loan Administrator to support residential mortgage lending activities in Lubbock, Texas. This role blends client service, loan coordination, and credit-related expertise to help move applications efficiently from initial contact through closing. The ideal candidate brings hands-on experience with mortgage documentation, underwriting practices, and business development within local banking markets.

Responsibilities

• Build and strengthen relationships with borrowers, referral partners, and community contacts to expand mortgage lending opportunities within the bank’s service area.
• Manage residential mortgage files through each stage of the lending cycle, ensuring timely progress from application intake to final closing.
• Review financial and property documentation to support sound lending decisions and confirm alignment with applicable underwriting guidelines.
• Prepare and coordinate required mortgage disclosures and loan documents in accordance with regulatory and organizational standards.
• Work closely with internal teams and external partners to resolve file conditions, clear exceptions, and maintain momentum on active loans.
• Promote mortgage products by identifying customer needs, presenting suitable financing options, and helping drive new loan production.
• Maintain accurate loan records, payoff details, and supporting documentation throughout the administration process.
• Monitor compliance requirements tied to licensing, registration, and residential lending practices to support audit-ready files.

Requirements

• At least 2 years of experience in mortgage loan processing, including preparation of compliant disclosure packages.
• 2 to 3 years of background in residential mortgage underwriting and loan origination.
• Demonstrated success promoting mortgage lending products in local or regional banking markets.
• Strong ability to cultivate referral networks and convert opportunities into funded mortgage volume.
• Solid understanding of residential lending guidelines, credit evaluation, and required loan documentation.
• Active mortgage-related registration and licensing as required by federal and state regulations.
• Ability to remain eligible under applicable mortgage lending regulatory standards.

Benefits

• Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
• Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.
• Visit roberthalf.gobenefits.net for more information.