Loan Coordinator - Columbia, MO

Whether you come from a background in sales, business development, customer service, or hospitality, you can be successful in this role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here.

About the Role

As a Loan Coordinator, you’ll guide the loan process from the time loans are under contract through closing with care, passion, and integrity. Your role involves organizing loan details, reviewing credit documents, gathering what’s needed for completion, ensuring files are ready for underwriting, and submitting everything for closing—all while delivering exceptional results.

With a base salary and commission setup, you're looking at $50,000 to $80,000 in your first year. Top earners are hitting the six-figure mark and beyond, thanks to performance incentives that can propel your earnings higher.

Responsibilities

• Communicate effectively with borrowers, loan officers, and teammates, responding quickly to questions, and keeping everyone in the loop.
• Take ownership of loans, meet deadlines, and ensure every detail is handled with care.
• Request, review, and organize documents to make sure everything is accurate and ready for approval.
• Analyze credit, income, and assets while following company and industry guidelines, always keeping quality and integrity in focus.
• Attend training sessions to stay on top of company guidelines and loan programs, continuously learning and growing.
• Pitch in wherever needed (excluding licensed tasks) and help foster a supportive and collaborative team culture.

Skills

• Top-Notch Time Management: Proficient at keeping your day running smoothly, expertly prioritizing responsibilities to get things done efficiently and effectively.
• Building Real Connections: Strength in forming meaningful relationships with teammates and borrowers alike, delivering standout customer service that feels personal and professional.
• Keeping Cool Under Pressure: Remain calm and effective in high-pressure situations, demonstrating resilience and grit.
• Detail-Oriented Excellence: Attention to detail ensures nothing slips through the cracks; pride in making sure every piece of work is thorough and accurate.
• Thriving in a Fast-Paced World: Excel in high-energy, results-driven environments, ready to meet challenges head-on and deliver results.
• Detail-Obsessed: Take pride in accurate, thorough work and catching the small things that matter.
• Organized & Efficient: Manage multiple tasks and deadlines without losing track of what’s important.
• Proactive Problem Solver: Don’t wait for someone else to fix it—pick up the phone and get it handled.
• Clear Communicator: Communicate professionally with teammates and third parties to keep things moving.
• Calm Under Pressure: Stay steady and reliable, even in high-volume or time-sensitive situations.
• Process-Driven & Accountable: Follow workflows consistently, escalate when needed, and own your responsibilities.
• Team-First Mindset: Enjoy supporting others and strengthening the team through reliable, high-quality work.

About Us

We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity, and Enhance Lives Every Day. We always strive to provide friendly, caring service to military homebuyers and their families and seek to lift up people and communities across the country.

If this role gets you excited but you’re worried you don’t check every box—don’t sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you.

Pay

$50,000 to $80,000 in your first year with a base salary and commission setup. Top earners hit six figures and beyond through performance incentives.