Loan Conversion Specialist

About the role

Computer Services, Inc. (CSI), through its Hawthorn River solution, is seeking a Loan Conversion Specialist to support loan origination software implementations, data conversions, and technical troubleshooting.

Responsibilities

• Support data conversions and technical activities for Hawthorn River loan origination software implementations.
• Review source data received from core banking systems, loan origination platforms, and third-party vendors.
• Map source data fields to Hawthorn River’s standardized conversion specifications.
• Use SQL to review, reconcile, validate, and transform loan data.
• Analyze CSV, fixed-width, XML, JSON, and other structured data files to identify formatting issues, missing values, and discrepancies.
• Validate that source fields align with target-system requirements before data is loaded into Hawthorn River.
• Investigate rejected, missing, or improperly translated data and document the cause and resolution.
• Review system and integration logs to identify configuration, connectivity, and data-flow issues.
• Troubleshoot file-based and API-driven integrations in partnership with implementation, product, support, and engineering teams.
• Avoid serving as the primary customer contact throughout the implementation.

Requirements

• Two or more years of experience in data conversion, technical implementation, systems integration, banking operations, fintech, or a related field.
• Hands-on SQL experience involving data review, validation, reconciliation, or transformation.
• Experience working with structured data files, such as CSV, fixed-width, XML, or JSON.
• Understanding of data conversion activities, including source-to-target mapping, field-level transformation, validation, and exception handling.
• Ability to read system or integration logs and use the information to troubleshoot technical issues.
• Experience reviewing configurations and identifying dataflow, formatting, or connectivity problems.
• Strong analytical and problem-solving skills with close attention to data accuracy.
• Excellent documentation, organization, and follow-through.
• Ability to explain technical findings to both technical and non-technical audiences.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively with cross-functional and customer-facing teams.
• Ability to manage multiple assignments and changing priorities in a remote environment.

Preferred Qualifications

• Experience supporting a loan origination system or other lending technology.
• Experience with core banking system conversions or integrations.
• Practical knowledge of banking or lending operations.
• Experience working with loan data from a financial institution, core provider, or third-party vendor.
• Familiarity with file-based and API-driven integration methods.
• Experience using Python or another scripting language to automate data review or transformation activities.
• Exposure to data migration, data quality, or conversion reconciliation processes.
• Educational background in computer science, information systems, data analytics, finance, banking, or a related discipline.

What Will Help You Succeed

• You are comfortable investigating issues and working through logs, data files, and system configurations to determine what went wrong.
• You understand that accurate documentation is an essential part of successful data conversion.
• You can connect technical data requirements with real-world loan origination processes.
• You enjoy detail-oriented work and can identify when a field, value, or record does not align with the expected result.
• You communicate clearly and professionally when additional information is needed from a customer or internal stakeholder.
• You are interested in using SQL, scripting, or automation to make repeatable data work more efficient.
• You are comfortable contributing behind the scenes while playing an important role in the success of customer implementations.