LN Venues, Special Events Sales Manager - New York Market
for section headings. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it.
We need to preserve ALL substantive information; do NOT invent or summarize away detail. Remove boilerplate.
We need to include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text.
Thus we need to decide which sections to include: About the role (maybe from "Job Summary WHO ARE WE?" and "WHO ARE YOU?" and "What This Role Will Do"?). Responsibilities (maybe from I, II, III). Requirements (maybe Minimum Requirements). Qualifications (maybe Preferred). Skills (maybe from job skills). Benefits (Benefits & Perks). Pay (compensation). Schedule (maybe Physical Work Demands? Not exactly schedule; but maybe we can include schedule if posting mentions hours: "Traditional daytime hours as well as nights and weekends". That is schedule info. So we can include Schedule section with that.
We must not include sections with filler like "commensurate with experience". We have actual content.
Now we need to extract substantive info and format.
Let's parse.
Job Summary:
- WHO ARE WE? description of Live Nation Entertainment, Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship. This is about company. Could be part of About the role.
- WHO ARE YOU? description of candidate traits.
- What This Role Will Do: sections I, II, III.
I. Financial Performance of Department(s): bullet-like sentences.
II. Essential Duties: long list.
III. Sales: list.
Minimum Requirements: list of traits.
WHAT THIS PERSON WILL BRING: list of skills/attributes.
Preferred: Bachelor’s Degree, Local market experience and relationships.
Physical Work Demands: description.
Benefits & Perks: list of 6 pillars.
Compensation: salary range.
We need to avoid duplication: Some content appears in both Minimum Requirements and WHAT THIS PERSON WILL BRING (like Professional Appearance etc). We need to preserve all substantive info; but we can combine? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep all info, not remove duplicates? It says remove duplicated lines. So we should remove duplicated lines. So we need to detect duplicate lines and keep only one occurrence. We'll need to deduplicate similar sentences.
Let's list all bullet-like items.
From I. Financial Performance:
- Aggressively ensure that revenue is generated in accordance with individual sales quota established by DOS and track financials per market segment, per month and per quarter.
- Assist DOS in creating annual sales plans for each market segment; Convention, Association, Incentive, Tour &Travel, Social, Local, Corporate; SMERF, DMC, etc.
From II. Essential Duties (many):
- Meet and exceed individual sales goals
- Consistently fulfill sales call quotas and required tracking protocol
- Complete understanding of competitive set as well as key points to sell against such venues
- Handle initial phone call and electronic inquiries in a timely manner (within 24 hours)
- Develop a complete, comprehensive targeted list of companies/organizations within assigned categories
- Build, maintain and target client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC’s, etc.
- Develop and maintain positive relationships with Convention & Visitors Bureau, professional organizations, local chambers of commerce, local hotels and vendors
- Help to ensure optimal perception of the venue within the community as well as within professional organizations
- Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook
- With DOS, ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc.) are fulfilled and distributed in a timely manner for proper planning
- Maintain accurate event financial records and adhere to required departmental and organizational processes/protocol
- Generation of proposals
- Generation of Special Events Orders
- Contract negotiations
- Generation of contracts
- Post-event correspondence
- Supply requisitions
- Client relations
- Maintain and communicate current event information on talent calendar
- Ensure accurate file maintenance (Caterease and Rome)
- Working knowledge and expertise in use of Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
- Management of software programs affiliated with the department; Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
- Understanding of all operational department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication
- Ensure staffing levels are fulfilled by the Logistics Manager
From III. Sales:
- Solicit new and existing clients to meet / exceed budgetary sales expectations
- Create internal/external promotional programs and track results
- Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required
- Develop sales strategy for defined market segments, industries & conventions
- Build and maintain client database(s) in Caterease & Exact Target
- Actively solicit business through local civic and business organizations (Convention Bureau, Chamber of Commerce, MPI, HSMAI, ISES, PCMA etc.)
- Assist in development of sales collateral material
- Assist in updating of venue sales website, on-line venue listings and assigned social media applications
- Attends tradeshows, networking events, sales blitzes and other off-site sales efforts at the direction of the Director of Sales
- Geographically determine and participate in marketing the venue to trade shows, both locally and nationally at the Director of Sales direction
- Role will require extensive strategic outbound business prospecting
Minimum Requirements (WHAT THIS PERSON WILL BRING list? Actually "Minimum Requirements WHAT THIS PERSON WILL BRING" then list:
- Professional Appearance
- Punctuality and Attendance
- Attitude and Teamwork
- Job Skills / Productivity
- Communication (Written and Verbal)
- Adherence to Company Policies
- Working Relationships
- Responsible Alcohol Awareness Training Certification or Equivalent
- Working knowledge of local and regional markets, special event operations, computers (Windows environment, spreadsheet, databases, word processing) and guest relations
- Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Skilled in interpersonal communications, organizational concepts and financial knowledge
- Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner
- High school diploma required
- Three to five years sales experience in the hospitality industry; experience in catering sales/social/wedding markets highly preferred
- Tolerance of all cultures, music and art forms
Preferred:
- Bachelor’s Degree
- Local market experience and relationships
Physical Work Demands:
- Ability to work in a very fast paced environment with considerable noise and interruptions.
- Must be able to change activity frequently
- Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling.
- Must be able to grasp and hold very small objects
- Traditional daytime hours as well as nights and weekends
Benefits & Perks: list of 6 pillars:
- HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- WEALTH: 401(k) program with company match, stock reimbursement program
- FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- OTHERS: Volunteer time off, crowdfunding match
Compensation: $78,000.00 USD - $99,000.00 USD
Now we need to map to sections.
About the role: Could include WHO ARE WE? and WHO ARE YOU? and maybe a brief summary of what role will do? But we have separate Responsibilities section for duties. So About the role could be company description and candidate traits? Might be okay.
Responsibilities: combine I, II, III (financial performance, essential duties, sales). Could be a list.
Requirements: Minimum Requirements (hard requirements). Could be list.
Qualifications: Preferred (Bachelor’s Degree, Local market experience and relationships). Could be list.
Skills: maybe from WHAT THIS PERSON WILL BRING (Professional Appearance etc) and also from job skills like communication, etc. But we already have many overlapping. Perhaps we can treat Skills as the list of job skills (like communication, interpersonal, financial knowledge, software expertise). But we need to avoid duplication. Let's think: The instruction says "Use
- for any list of duties/requirements/benefits, and
for prose." So we need to decide which content is list vs prose.
We could make each section a
heading followed by either
prose or
- list.
We need to avoid filler. We'll produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
Now we need to extract content for each.
About the role: Could be a prose paragraph summarizing company and role purpose. Use the WHO ARE WE? and WHO ARE YOU? and maybe a sentence about what role will do? But we have Responsibilities separate. So About the role could be just company description and what they look for in a person (WHO ARE YOU?). Let's combine:
"Live Nation Entertainment is the world’s leading live entertainment company, comprised of Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster sells over 620 million tickets annually with ~10,000 clients worldwide; Live Nation Concerts promotes >50,000 events yearly for ~7,000 artists in 40+ countries; Live Nation Media & Sponsorship creates strategic music marketing programs connecting >1,200 sponsors with 145 million fans. The ideal candidate is passionate, motivated, driven, entrepreneurial, resourceful, innovative, forward-thinking, and committed."
That seems substantive
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. We need to preserve ALL substantive information; do NOT invent or summarize away detail. Remove boilerplate. We need to include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. Thus we need to decide which sections to include: About the role (maybe from "Job Summary WHO ARE WE?" and "WHO ARE YOU?" and "What This Role Will Do"?). Responsibilities (maybe from I, II, III). Requirements (maybe Minimum Requirements). Qualifications (maybe Preferred). Skills (maybe from job skills). Benefits (Benefits & Perks). Pay (compensation). Schedule (maybe Physical Work Demands? Not exactly schedule; but maybe we can include schedule if posting mentions hours: "Traditional daytime hours as well as nights and weekends". That is schedule info. So we can include Schedule section with that. We must not include sections with filler like "commensurate with experience". We have actual content. Now we need to extract substantive info and format. Let's parse. Job Summary: - WHO ARE WE? description of Live Nation Entertainment, Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship. This is about company. Could be part of About the role. - WHO ARE YOU? description of candidate traits. - What This Role Will Do: sections I, II, III. I. Financial Performance of Department(s): bullet-like sentences. II. Essential Duties: long list. III. Sales: list. Minimum Requirements: list of traits. WHAT THIS PERSON WILL BRING: list of skills/attributes. Preferred: Bachelor’s Degree, Local market experience and relationships. Physical Work Demands: description. Benefits & Perks: list of 6 pillars. Compensation: salary range. We need to avoid duplication: Some content appears in both Minimum Requirements and WHAT THIS PERSON WILL BRING (like Professional Appearance etc). We need to preserve all substantive info; but we can combine? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep all info, not remove duplicates? It says remove duplicated lines. So we should remove duplicated lines. So we need to detect duplicate lines and keep only one occurrence. We'll need to deduplicate similar sentences. Let's list all bullet-like items. From I. Financial Performance: - Aggressively ensure that revenue is generated in accordance with individual sales quota established by DOS and track financials per market segment, per month and per quarter. - Assist DOS in creating annual sales plans for each market segment; Convention, Association, Incentive, Tour &Travel, Social, Local, Corporate; SMERF, DMC, etc. From II. Essential Duties (many): - Meet and exceed individual sales goals - Consistently fulfill sales call quotas and required tracking protocol - Complete understanding of competitive set as well as key points to sell against such venues - Handle initial phone call and electronic inquiries in a timely manner (within 24 hours) - Develop a complete, comprehensive targeted list of companies/organizations within assigned categories - Build, maintain and target client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC’s, etc. - Develop and maintain positive relationships with Convention & Visitors Bureau, professional organizations, local chambers of commerce, local hotels and vendors - Help to ensure optimal perception of the venue within the community as well as within professional organizations - Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook - With DOS, ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc.) are fulfilled and distributed in a timely manner for proper planning - Maintain accurate event financial records and adhere to required departmental and organizational processes/protocol - Generation of proposals - Generation of Special Events Orders - Contract negotiations - Generation of contracts - Post-event correspondence - Supply requisitions - Client relations - Maintain and communicate current event information on talent calendar - Ensure accurate file maintenance (Caterease and Rome) - Working knowledge and expertise in use of Caterease, Cendyn, Exact Target, Rome, Hoovers, etc. - Management of software programs affiliated with the department; Caterease, Cendyn, Exact Target, Rome, Hoovers, etc. - Understanding of all operational department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication - Ensure staffing levels are fulfilled by the Logistics Manager From III. Sales: - Solicit new and existing clients to meet / exceed budgetary sales expectations - Create internal/external promotional programs and track results - Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required - Develop sales strategy for defined market segments, industries & conventions - Build and maintain client database(s) in Caterease & Exact Target - Actively solicit business through local civic and business organizations (Convention Bureau, Chamber of Commerce, MPI, HSMAI, ISES, PCMA etc.) - Assist in development of sales collateral material - Assist in updating of venue sales website, on-line venue listings and assigned social media applications - Attends tradeshows, networking events, sales blitzes and other off-site sales efforts at the direction of the Director of Sales - Geographically determine and participate in marketing the venue to trade shows, both locally and nationally at the Director of Sales direction - Role will require extensive strategic outbound business prospecting Minimum Requirements (WHAT THIS PERSON WILL BRING list? Actually "Minimum Requirements WHAT THIS PERSON WILL BRING" then list: - Professional Appearance - Punctuality and Attendance - Attitude and Teamwork - Job Skills / Productivity - Communication (Written and Verbal) - Adherence to Company Policies - Working Relationships - Responsible Alcohol Awareness Training Certification or Equivalent - Working knowledge of local and regional markets, special event operations, computers (Windows environment, spreadsheet, databases, word processing) and guest relations - Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette - Skilled in interpersonal communications, organizational concepts and financial knowledge - Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner - High school diploma required - Three to five years sales experience in the hospitality industry; experience in catering sales/social/wedding markets highly preferred - Tolerance of all cultures, music and art forms Preferred: - Bachelor’s Degree - Local market experience and relationships Physical Work Demands: - Ability to work in a very fast paced environment with considerable noise and interruptions. - Must be able to change activity frequently - Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. - Must be able to grasp and hold very small objects - Traditional daytime hours as well as nights and weekends Benefits & Perks: list of 6 pillars: - HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) - YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days - WEALTH: 401(k) program with company match, stock reimbursement program - FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support - CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment - OTHERS: Volunteer time off, crowdfunding match Compensation: $78,000.00 USD - $99,000.00 USD Now we need to map to sections. About the role: Could include WHO ARE WE? and WHO ARE YOU? and maybe a brief summary of what role will do? But we have separate Responsibilities section for duties. So About the role could be company description and candidate traits? Might be okay. Responsibilities: combine I, II, III (financial performance, essential duties, sales). Could be a list. Requirements: Minimum Requirements (hard requirements). Could be list. Qualifications: Preferred (Bachelor’s Degree, Local market experience and relationships). Could be list. Skills: maybe from WHAT THIS PERSON WILL BRING (Professional Appearance etc) and also from job skills like communication, etc. But we already have many overlapping. Perhaps we can treat Skills as the list of job skills (like communication, interpersonal, financial knowledge, software expertise). But we need to avoid duplication. Let's think: The instruction says "Use
- for any list of duties/requirements/benefits, and
for prose." So we need to decide which content is list vs prose. We could make each section a
heading followed by either
prose or
- list. We need to avoid filler. We'll produce sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Now we need to extract content for each. About the role: Could be a prose paragraph summarizing company and role purpose. Use the WHO ARE WE? and WHO ARE YOU? and maybe a sentence about what role will do? But we have Responsibilities separate. So About the role could be just company description and what they look for in a person (WHO ARE YOU?). Let's combine: "Live Nation Entertainment is the world’s leading live entertainment company, comprised of Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster sells over 620 million tickets annually with ~10,000 clients worldwide; Live Nation Concerts promotes >50,000 events yearly for ~7,000 artists in 40+ countries; Live Nation Media & Sponsorship creates strategic music marketing programs connecting >1,200 sponsors with 145 million fans. The ideal candidate is passionate, motivated, driven, entrepreneurial, resourceful, innovative, forward-thinking, and committed." That seems substantive