LN Venues, Premium Sales and Service Coordinator

About the Role

Across multiple live music venues, the Premium Seat Sales team is responsible for generating Premium Seat revenue, which may include box suites, season tickets, PSLs, some hospitality events, and other revenue-generating programs added to the portfolio of menu items to sell. Packages and inventory will be specific to assigned venue(s).

Responsibilities

• Assist Premium Seats Sales Management Team in generating sales and administering all Live Nation Premium Seat Programs
• Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Seats
• Oversee and maintain accounts receivable
• Assist in maintenance of client relationships
• Act as a liaison with internal departments (i.e. Box Office, Finance, local marketers) along with Director of Premium Seats
• Manage client requests for additional ticket purchases
• Assist with the processing of PSS sales reports
• Maintain client email database and facilitate regular email updates on various items via Exact Target
• Coordination of on-site premium seat program responsibilities and client services for most concert events
• Interface with VIP Club catering staff to insure a smooth running Club on event days
• Conducts cold calls, prospecting for new clients
• Performs other duties as assigned by management

Requirements

• Strong communication skills
• High energy and ability to multi task
• Excellent customer service skills
• Ability to work varied schedule including nights, weekends and some Holidays
• Creativity
• Highly organized
• Commitment to excellence
• Minimum 1-2 years of relative business experience
• Computer proficiency: Excel, Word, Power Point

Benefits & Perks

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

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