LN Venues, Premium Sales and Service Coordinator - Jiffy Lube Live
Job Summary
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster leads in event ticketing with over 620 million tickets sold annually. Live Nation Concerts promotes over 50,000 events annually for nearly 7,000 artists globally. Live Nation Media & Sponsorship creates strategic music marketing programs connecting 1,200 sponsors with 145 million fans attending Live Nation Entertainment events yearly. For more information, visit www.livenationentertainment.com.
About the role
The Premium Seat Sales team across multiple live music venues generates Premium Seat revenue, including box suites, season tickets, PSLs, and other programs. This role involves assisting the Premium Seats Sales Management Team in sales and program administration, managing accounts receivable, maintaining client relationships, and handling client requests.
Responsibilities
- Assist Premium Seats Sales Management Team in generating sales and administering all Live Nation Premium Seat Programs
- Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Seats
- Maintain accounts receivable
- Avoidance of client relationship maintenance
- Aid in client requests for additional ticket purchases
- Process PSS sales reports
- Maintain client email database and facilitate regular email updates via Exact Target
- Coordinate on-site premium seat program responsibilities and client services for most concert events
- Interface with VIP Club catering staff to ensure a smooth running Club on event days
- Perform cold calls, prospecting for new clients
- Perform other duties as assigned by management
Requirements
Strong communication skills, high energy, ability to multitask, excellent customer service skills, creativity, highly organized, commitment to excellence, minimum 1-2 years of relative business experience, computer proficiency: Excel, Word, PowerPoint.
Benefits & Perks
Health: Medical, vision, dental, and mental health benefits, health care concierge, FSA or HSA. Yourself: Free concert tickets, generous paid time off, sick time, personal days. Wealth: 401(k) program with company match, stock reimbursement program. Family: New parent programs, caregiver leave, baby bonuses, fertility, adoption, foster, or surrogacy support. Career: Career and skill development programs, tuition reimbursement, student loan repayment. Others: Volunteer time off, crowdfunding match. Equal Employment Opportunity: We promote diversity and inclusion, supporting equal employment opportunities for all applicants regardless of protected categories. Hiring Practices: Live Nation follows fair hiring practices, ensuring a timely and efficient process.