LN Concerts, VIP Host - Music Hall
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. These businesses power ticketing, live events, and strategic music marketing programs connecting over 1,000 brands with 98 million fans annually.
About the role
Sell Opera Boxes, bottle service, and reserved stools in advance of every show while maintaining a monthly sales goal. Be present at every show to upsell available VIP inventory to concert patrons. Serve as a resource for VIP clients regarding their experience within the House of Blues venue, including timing of arrival and concert logistics. Provide recognition to Foundation Members, Live Nation Executives, and VIP clients. Coordinate night-of-show operations with the Ops Director, servers, and security. Build strong relationships with Foundation Room members and VIP clients, anticipating their needs. Ensure highly personal service in Opera Boxes and reserved stools at all times. Maintain professional communication and grooming standards. Occasionally work special events scheduled throughout the venue.
Requirements
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, and problem-solving
- Experience selling to high-end, VIP clients
- Diplomacy, multitasking, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse volatile situations with tact and diplomacy
- Flexible schedule
- Ability to work across multiple venues
Skills
- Adaptable communication and social skills
- Professional grooming and demeanor
- Observation and anticipation of guest needs
Physical Demands
- Fast-paced, often loud, and stressful working environment
- Extended periods of prolonged standing and working on your feet
- Ability to lift or move up to 25 lbs using proper lifting techniques
Pay
The expected compensation for this position is $17.05 USD - $20.00 USD hourly, based on market location, qualifications, skills, and experience.