LN Concerts, ABIMM Administrator

About the role

The primary responsibility of the Administrator will be to serve as a functional subject matter expert for the ABI MasterMind Time and Attendance application for 100+ venues across North America. The ABIMM Administrator serves as the point-of-contact for end users working in the venues. Providing technical support, system administration, system integration and data governance. End-User Access and Permissions and Reporting are also included in the position’s responsibilities.

Responsibilities

• Train venue teams on the correct processes and procedures of the system
• Audit/report all venues to ensure all are operating within the established standards of procedure
• Create/Maintain all departments, work types, skills, positions, and schedule templates
• Manage all event creation and maintenance, and assist venues with all event updates
• Ensure smooth and consistent integration with HRIS and Payroll systems
• Works with the team to pull payroll reports for all hourly employees every week
• Assist with WIP issues and research any discrepancies
• Provide all reports as needed by leadership teams, executives, etc.
• Develops and implements ongoing training, knowledge base, and user support systems for all end-users
• Work with Venue management teams to oversee optimization of the timekeeping system to ensure innovation and standardization across all operating departments
• Stays current on internal work processes, policies, and procedures; identifies current problems and contributes solutions to resolve issues.

Requirements

• Previous experience with ABIMM (TMSS) preferred, or 5+ years with a similar TKS
• High Proficiency in MS Office, particularly Excel
• Working Knowledge of the Workday platform
• A flexible mindset that allows you to shift quickly as needed
• Self-Motivation
• Excellent written and verbal communication skills
• High School Diploma required
• Ability to travel for training as requested by Management

Qualifications

• Passionate and motivated
• Driven, with an entrepreneurial spirit
• Resourceful, innovative, forward thinking and committed

Skills

• Technical support
• System administration
• Data governance
• End-User Access and Permissions
• Reporting
• HRIS, Operators, Payroll and Finance teams collaboration
• Event creation and maintenance
• Payroll reports generation
• WIP issues resolution
• Report development
• Optimization of the timekeeping system
• Problem identification and resolution

Benefits & Perks

• Health benefits
• Yourself benefits (paid time off, holidays, sick time, personal days)
• Wealth benefits (401(k) program with company match, stock reimbursement program)
• Family benefits (new parent programs, fertility, adoption, foster, or surrogacy support)
• Career benefits (career and skill development programs, tuition reimbursement, student loan repayment)
• Others benefits (volunteer time off, crowdfunding match)

Pay

$56,000.00 USD - $70,000.00 USD

Schedule

Night shifts, weekends, and holidays may be required.