LN Concerts, Project Manager – VIP Nation

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. These businesses power strategic music marketing programs connecting over 1,200 sponsors with the 145 million fans who attend Live Nation events each year.

About the role

VIP Nation is seeking a highly motivated and organized individual to drive project management and support an executive. This self-starter will oversee VIP program logistics, road staff, and administrative processes to ensure seamless execution.

Responsibilities

• Manage VIP program logistics and road staff operations
• Oversee new hire paperwork and processes for VIP Representatives (financial recaps, nightly event recaps)
• Lead training and execution for all road personnel, including travel, tour launches, program advances, local assistants, and iPad check-in lists
• Pack and manage shipments of road cases to and from tours
• Design on-site elements based on VIP program needs and artist team vision
• Collaborate with tour and artist management to define run-of-show and VIP logistics
• Facilitate merchandise approvals, changes, and ambience/décor decks with client services, management, and vendors
• Submit and maintain purchase orders, drop shipment schedules, and creative assets (photo booths, drink tickets, banners)
• Advance programs by contacting venues to share package details, secure space, confirm capacities, and address execution requirements
• Support road reps in reviewing and approving venue expenses; verify backing and prepare final invoices for tour wrap-up
• Manage warehouse inventory, including supplies, road cases, technology, and tour assets
• Track tour expenses, archive documents, and handle scanning/filing of paperwork

Requirements

• Experience managing live event operations; VIP package fulfillment and operations experience a plus
• Bachelor’s degree required
• Strong inventory and project management skills
• Excellent reporting and analysis abilities
• Experience working with customer and venue databases
• Superior communication and crisis management skills
• Proficiency in merchandising and production planning
• Valid passport and availability for domestic and international travel
• Road and touring experience preferred

Benefits

Our benefits are structured around six pillars:

• Health: Medical, vision, dental, and mental health benefits for you and your family, including a health care concierge, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA)
• Yourself: Free concert tickets, generous paid time off (holidays, sick time, and personal days)
• Wealth: 401(k) with company match and stock reimbursement program
• Family: New parent programs (caregiver leave, baby bonuses), fertility/adoption/foster/surrogacy support
• Career: Skill development through the School of Live, tuition reimbursement, and student loan repayment
• Others: Volunteer time off and crowdfunding match

Pay

Expected compensation for this position is $62,000 – $78,000 USD, based on market location, qualifications, skills, and experience.