LMS Operations & Training Program Lead - Oak Ridge, TN
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The instructions say use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map our content to those headings where appropriate. They say do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. We need to preserve all substantive information, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions). So we should drop EEO Statement. Also maybe drop "Company Overview"? Not in list of allowed headings but we could treat as "About the role"? Actually "Company Overview" is about the company, not role. Could be considered "About the role"? But they gave examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should use those headings only if content matches. For company overview maybe we can put under "About the role"? But that is about the role, not company. However we could still include a section with heading "About the role" and include company overview as part of that? Might be okay. But they said "Prefer a few substantive sections over many thin ones." So we could combine company overview and job summary into "About the role". Then responsibilities as "Responsibilities". Requirements as "Requirements". Preferred requirements maybe as "Qualifications" or "Skills". Clearance and Health Regiments maybe as "Qualifications"? Or we could make a separate section like "Clearance & Health" but not in allowed list; maybe we should not create a heading not in list. The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but not exclusive? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those headings where appropriate, but we could also use other headings if needed? The examples suggest those are the typical sections. Safer to stick to those headings only. So we need to map content to those.
We have:
- About the role: could include Company Overview + Job Summary.
- Responsibilities: Roles & Responsibilities.
- Requirements: Requirements And Education (minimum experience, education, etc.)
- Qualifications: Preferred Requirements (preferred experience, education, certifications)
- Skills: maybe we could extract skills from responsibilities? But we have technical proficiency etc. Could put under Skills.
- Benefits: Not present in posting (no benefits mentioned). So we should NOT create Benefits section.
- Pay: Not present. So omit.
- Schedule: Not present. Omit.
Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like bullet points.
We need to remove duplicated lines, boilerplate.
Let's extract content.
Company Overview:
"RSI provides full-service environmental and nuclear solutions supporting clients through all phases of cleanup, nuclear operations and security, and facility lifecycle management. Built on a strong foundation of collaboration and a people-first culture, RSI delivers safe, technically sound solutions that help clients achieve mission success in some of the nation's most complex environments. RSI is part of the ASRC Industrial Services family of companies unified by purpose to deliver safe, reliable solutions to our clients’ unique challenges. We are committed to providing technically superior service, adding value at every stage, and leaving things better than we found them."
Job Summary:
"The LMS Operations & Training Program Lead is responsible for overseeing site-wide training operations, directing training support staff, and serving as the primary system administrator and Subject Matter Expert (SME) for the organization's Learning Management System (LMS). This role combines operational leadership, technical system administration, and instructional support to ensure the successful delivery of educational programs that align with organizational objectives, regulatory compliance, and safety standards."
Combine into About the role.
Now Responsibilities (Roles & Responsibilities). It has subheadings: Training Program Leadership & Administration, LMS System Administration & Support, Compliance & Site Safety Integration. Under each there are bullet-like sentences.
We need to turn each duty into
- . We'll need to parse.
Training Program Leadership & Administration:
- Staff Supervision: Direct daily tasks of administrative and training support staff, resolve routine operational issues, and provide mentorship to ensure high-quality support services.
- Program Implementation: Assist in the development, deployment, and evaluation of training programs tailored to meet organizational, regulatory, and site-wide objectives.
- Schedule Coordination: Oversee the scheduling of training classes, maintain comprehensive training calendars, and coordinate logistics for large-scale workforces (e.g., 200+ employees on active industrial or construction sites).
- Content Management: Create, update, and maintain instructional materials, including presentations, reference manuals, and procedural guides.
- Onboarding & Mentorship: Lead the onboarding and training process for new team members to maintain high standards of service and operational efficiency.
LMS System Administration & Support:
- System Ownership: Act as the primary technical point of contact and SME for the core LMS platform, integrated external training systems, and associated technical support platforms.
- Integration & Upgrades: Lead system integration initiatives for new LMS platforms. Define, prioritize, and document upgrade requirements, identify system gaps, and implement solutions to improve data accuracy and overall system usability.
- User Support: Provide tier-one and tier-two troubleshooting support, resolving system access, functionality, and routine technical issues for end-users and instructors.
- Data Integrity & Reporting: Oversee LMS data entry, validation, and regular data cleanup activities. Define reporting requirements to track compliance, completion rates, and curriculum efficacy.
Compliance & Site Safety Integration:
- Regulatory Alignment: Ensure training records and programs align with federal, Department of Energy (DOE), or other relevant regulatory oversight standards.
- Safety Training Liaison: Collaborate with site safety managers to administer training curricula that support safe working conditions, incorporating relevant certifications (e.g., BCSP safety requirements) where applicable.
Now Requirements And Education:
- Minimum 5–7 years of progressive experience in training operations, training coordination, or instructional support roles.
- Minimum 2 years of direct experience administering, configuring, or supporting a modern Learning Management System (LMS).
- Proven experience coordinating high-volume training schedules and logistics in complex, industrial, construction, or highly regulated environments.
- Demonstrated experience leading or supervising administrative staff and acting as a primary liaison between system developers and business users.
- Associate degree in Education, Human Resources, Information Technology, Business Administration, or a closely related field, combined with equivalent professional experience.
- An equivalent combination of high school education/GED and 6+ years of direct, specialized training and LMS coordination experience will be considered in lieu of a formal degree.
Preferred Requirements:
- Direct experience working within Department of Energy (DOE) contractor frameworks or similar federal agency settings.
- Hands-on experience executing a major LMS system migration or software integration.
- Bachelor’s degree (completed or actively in progress) in Human Resource Development, Education, or a related field.
- LMS Architecture & Design: Strong understanding of LMS functionalities, system configuration, reporting tools, and database maintenance.
- Technical Proficiency: Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data validation procedures.
- Instructional Support: Ability to deliver instructional courses and train users on system utilization and software applications.
- Communication & Collaboration: Excellent written, verbal, and interpersonal communication skills; proven ability to manage client relationships and mentor team members.
- Organization & Detail Orientation: Exceptional capability to prioritize multi-faceted administrative tasks, schedule high-volume events, and maintain meticulous compliance documentation.
- DOE National Training Center (NTC) MIT-111 (Basic Instructor Course) or equivalent federal instructor training.
- Board of Certified Safety Professionals (BCSP) Safety Trained Supervisor Construction (STSC) or general safety credential.
- Recognized leadership or professional development certifications (e.g., Dale Carnegie Leadership Course).
Clearance and Health Regiments:
- Criminal Background Check
- Pre-placement Drug Screening
- This position requires a REAL ID-compliant driver's license or identification card; or a U.S. passport as long as it clearly displays issuance date, expiration date, and color photo image. This is a mandatory requirement necessary for access to company facilities and/or for travel purposes. REAL ID-compliant driver’s licenses are identifiable by a gold star in the upper right corner.
We need to decide where to put clearance info. Could be under Qualifications? Or maybe under Requirements? It's not exactly a requirement but a condition. Could be placed under Requirements as additional bullet. But the instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Clearance maybe fits under Requirements (as a mandatory requirement). We'll include it under Requirements as an extra bullet.
Now we need to avoid duplicating lines. Ensure we don't repeat.
Now produce HTML:
About the role
Company overview paragraph + job summary paragraph.
Could be two elements.
Better to separate: one
for company overview, another
for job summary.
Then
Responsibilities
with - for each duty.
Then
Requirements
with - for each requirement plus clearance bullets.
Then
Qualifications
for preferred requirements.
Then Skills
Maybe we can extract skills from preferred requirements: LMS Architecture & Design, Technical Proficiency, Instructional Support, Communication & Collaboration, Organization & Detail Orientation, plus certifications. But those are more qualifications. However we could still put them under Skills. But we already have Qualifications for preferred requirements; Skills could be for abilities like Microsoft Office, data validation, etc. But to avoid duplication, maybe we put technical skills under Skills and certifications under Qualifications. However the instruction says prefer few substantive sections over many thin ones. So maybe we combine Qualifications and Skills into one section? But they gave separate examples. We could decide to have Qualifications (including preferred requirements and certifications) and Skills (technical proficiencies). Let's do that.
Thus:
Qualifications: preferred requirements (DOE experience, LMS migration, Bachelor's degree, leadership certifications, etc.)
Skills: LMS Architecture & Design, Technical Proficiency (Microsoft Office), Instructional Support, Communication & Collaboration, Organization & Detail Orientation.
But we also have certifications like DOE NTC MIT-111, BCSP STSC, etc. Those could be under Qualifications as well.
Let's list:
Qualifications bullets:
- Direct experience working within Department of Energy (DOE) contractor frameworks or similar federal agency settings.
- Hands-on experience executing a major LMS system migration or software integration.
- Bachelor’s degree (completed or actively in progress) in Human Resource Development, Education, or a related field.
- DOE National Training Center (NTC) MIT-111 (Basic Instructor Course) or equivalent federal instructor training.
- Board of Certified Safety Professionals (BCSP) Safety Trained Supervisor Construction (STSC) or general safety credential.
- Recognized leadership or professional development certifications (e.g., Dale Carnegie Leadership Course).
Skills bullets:
- Strong understanding of LMS functionalities,
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like bullet points. We need to remove duplicated lines, boilerplate. Let's extract content. Company Overview: "RSI provides full-service environmental and nuclear solutions supporting clients through all phases of cleanup, nuclear operations and security, and facility lifecycle management. Built on a strong foundation of collaboration and a people-first culture, RSI delivers safe, technically sound solutions that help clients achieve mission success in some of the nation's most complex environments. RSI is part of the ASRC Industrial Services family of companies unified by purpose to deliver safe, reliable solutions to our clients’ unique challenges. We are committed to providing technically superior service, adding value at every stage, and leaving things better than we found them." Job Summary: "The LMS Operations & Training Program Lead is responsible for overseeing site-wide training operations, directing training support staff, and serving as the primary system administrator and Subject Matter Expert (SME) for the organization's Learning Management System (LMS). This role combines operational leadership, technical system administration, and instructional support to ensure the successful delivery of educational programs that align with organizational objectives, regulatory compliance, and safety standards." Combine into About the role. Now Responsibilities (Roles & Responsibilities). It has subheadings: Training Program Leadership & Administration, LMS System Administration & Support, Compliance & Site Safety Integration. Under each there are bullet-like sentences. We need to turn each duty into
- . We'll need to parse.
Training Program Leadership & Administration:
- Staff Supervision: Direct daily tasks of administrative and training support staff, resolve routine operational issues, and provide mentorship to ensure high-quality support services.
- Program Implementation: Assist in the development, deployment, and evaluation of training programs tailored to meet organizational, regulatory, and site-wide objectives.
- Schedule Coordination: Oversee the scheduling of training classes, maintain comprehensive training calendars, and coordinate logistics for large-scale workforces (e.g., 200+ employees on active industrial or construction sites).
- Content Management: Create, update, and maintain instructional materials, including presentations, reference manuals, and procedural guides.
- Onboarding & Mentorship: Lead the onboarding and training process for new team members to maintain high standards of service and operational efficiency.
LMS System Administration & Support:
- System Ownership: Act as the primary technical point of contact and SME for the core LMS platform, integrated external training systems, and associated technical support platforms.
- Integration & Upgrades: Lead system integration initiatives for new LMS platforms. Define, prioritize, and document upgrade requirements, identify system gaps, and implement solutions to improve data accuracy and overall system usability.
- User Support: Provide tier-one and tier-two troubleshooting support, resolving system access, functionality, and routine technical issues for end-users and instructors.
- Data Integrity & Reporting: Oversee LMS data entry, validation, and regular data cleanup activities. Define reporting requirements to track compliance, completion rates, and curriculum efficacy.
Compliance & Site Safety Integration:
- Regulatory Alignment: Ensure training records and programs align with federal, Department of Energy (DOE), or other relevant regulatory oversight standards.
- Safety Training Liaison: Collaborate with site safety managers to administer training curricula that support safe working conditions, incorporating relevant certifications (e.g., BCSP safety requirements) where applicable.
Now Requirements And Education:
- Minimum 5–7 years of progressive experience in training operations, training coordination, or instructional support roles.
- Minimum 2 years of direct experience administering, configuring, or supporting a modern Learning Management System (LMS).
- Proven experience coordinating high-volume training schedules and logistics in complex, industrial, construction, or highly regulated environments.
- Demonstrated experience leading or supervising administrative staff and acting as a primary liaison between system developers and business users.
- Associate degree in Education, Human Resources, Information Technology, Business Administration, or a closely related field, combined with equivalent professional experience.
- An equivalent combination of high school education/GED and 6+ years of direct, specialized training and LMS coordination experience will be considered in lieu of a formal degree.
Preferred Requirements:
- Direct experience working within Department of Energy (DOE) contractor frameworks or similar federal agency settings.
- Hands-on experience executing a major LMS system migration or software integration.
- Bachelor’s degree (completed or actively in progress) in Human Resource Development, Education, or a related field.
- LMS Architecture & Design: Strong understanding of LMS functionalities, system configuration, reporting tools, and database maintenance.
- Technical Proficiency: Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data validation procedures.
- Instructional Support: Ability to deliver instructional courses and train users on system utilization and software applications.
- Communication & Collaboration: Excellent written, verbal, and interpersonal communication skills; proven ability to manage client relationships and mentor team members.
- Organization & Detail Orientation: Exceptional capability to prioritize multi-faceted administrative tasks, schedule high-volume events, and maintain meticulous compliance documentation.
- DOE National Training Center (NTC) MIT-111 (Basic Instructor Course) or equivalent federal instructor training.
- Board of Certified Safety Professionals (BCSP) Safety Trained Supervisor Construction (STSC) or general safety credential.
- Recognized leadership or professional development certifications (e.g., Dale Carnegie Leadership Course).
Clearance and Health Regiments:
- Criminal Background Check
- Pre-placement Drug Screening
- This position requires a REAL ID-compliant driver's license or identification card; or a U.S. passport as long as it clearly displays issuance date, expiration date, and color photo image. This is a mandatory requirement necessary for access to company facilities and/or for travel purposes. REAL ID-compliant driver’s licenses are identifiable by a gold star in the upper right corner.
We need to decide where to put clearance info. Could be under Qualifications? Or maybe under Requirements? It's not exactly a requirement but a condition. Could be placed under Requirements as additional bullet. But the instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Clearance maybe fits under Requirements (as a mandatory requirement). We'll include it under Requirements as an extra bullet.
Now we need to avoid duplicating lines. Ensure we don't repeat.
Now produce HTML:
About the role
Company overview paragraph + job summary paragraph.
Could be twoelements. Better to separate: one
for company overview, another
for job summary. Then
Responsibilities
- with
- for each duty.
Then
Requirements
- with
- for each requirement plus clearance bullets.
Then
Qualifications
- for preferred requirements.
Then
Skills
Maybe we can extract skills from preferred requirements: LMS Architecture & Design, Technical Proficiency, Instructional Support, Communication & Collaboration, Organization & Detail Orientation, plus certifications. But those are more qualifications. However we could still put them under Skills. But we already have Qualifications for preferred requirements; Skills could be for abilities like Microsoft Office, data validation, etc. But to avoid duplication, maybe we put technical skills under Skills and certifications under Qualifications. However the instruction says prefer few substantive sections over many thin ones. So maybe we combine Qualifications and Skills into one section? But they gave separate examples. We could decide to have Qualifications (including preferred requirements and certifications) and Skills (technical proficiencies). Let's do that. Thus: Qualifications: preferred requirements (DOE experience, LMS migration, Bachelor's degree, leadership certifications, etc.) Skills: LMS Architecture & Design, Technical Proficiency (Microsoft Office), Instructional Support, Communication & Collaboration, Organization & Detail Orientation. But we also have certifications like DOE NTC MIT-111, BCSP STSC, etc. Those could be under Qualifications as well. Let's list: Qualifications bullets: - Direct experience working within Department of Energy (DOE) contractor frameworks or similar federal agency settings. - Hands-on experience executing a major LMS system migration or software integration. - Bachelor’s degree (completed or actively in progress) in Human Resource Development, Education, or a related field. - DOE National Training Center (NTC) MIT-111 (Basic Instructor Course) or equivalent federal instructor training. - Board of Certified Safety Professionals (BCSP) Safety Trained Supervisor Construction (STSC) or general safety credential. - Recognized leadership or professional development certifications (e.g., Dale Carnegie Leadership Course). Skills bullets: - Strong understanding of LMS functionalities,
- for each requirement plus clearance bullets.
Then
- for each duty.
Then