LMS Administrator

Location: Remote - Supporting Eastern Time Zone
Contract Duration: 1 year (September 1, 2026 – August 31, 2027)

About the role

The LMS Administrator supports enterprise learning initiatives by configuring, maintaining, and optimizing the "MyLearning" LMS platform on SumTotal LMS. This role ensures accurate audience targeting, compliance with training requirements, and efficient execution of LMS operations. The analyst collaborates with stakeholders to deliver scalable learning solutions and maintain high standards of data integrity and user experience.

Responsibilities

• Lead reviews of audience requirements with course owners and stakeholders.
• Create and store audience documentation, including the Audience Approval Document.
• Build and quality check LMS audiences against approval documentation.
• Implement post-launch audience changes as needed.
• Process Business Learning Needs Requests (LNRs) and LMS maintenance requests.
• Perform LMS testing and configuration of eLearning courses.
• Configure Instructor-Led Training and Virtual courses in the LMS.
• Partner with Learning Solutions Architects/Advisors (LSAs), Program Managers, L&D Designers/Developers, and HR data teams.
• Provide guidance on LMS capabilities and configuration best practices.
• Complete LMS Specifications Documentation.
• Maintain accurate records of configuration decisions and approvals.
• Ensure compliance with regulatory and operational standards.

Requirements

• 5–10 years of prior experience in LMS platform administration.
• 5 years of prior experience specifically with SumTotal LMS.
• 5 years of ability to interpret and apply HR data for audience targeting.
• 5 years of experience with ticketing systems and workflow tools.
• Bachelor’s degree (post-secondary education is required).
• Strong attention to detail and documentation accuracy.
• Effective communication and stakeholder engagement.

Preferred Qualifications

• Experience with audience scoping and configuration in enterprise LMS environments.
• Certification in Instructional Design, Instructional Technology, or Human Performance Technology is an asset.
• Bachelor’s degree in Adult Learning & Development, Instructional Design, HR, or a related field.
• Previous financial services experience.

Pay

$54 – 62 per hour

Schedule

Monday to Friday, 8:00 AM to 5:00 PM

Benefits

• Medical, prescription, dental, and vision insurance.
• AD&D and life insurance.
• Short-term disability.
• 401K plan (all benefits are based on eligibility).