LMS Administrator

About the Role

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time LMS Administrator at Fort Bliss, TX supporting the United States Army Noncommissioned Officer Academy (USANCOA) and Sergeants Major Course (SMC). This position is contingent on the award of a federal contract.

Key Responsibilities

• Manage user accounts, enrollments, permissions, and course shell setup within the LMS.
• Provide Tier I and Tier II LMS support to students, instructors, and academic staff.
• Support troubleshooting of content, access, gradebook, enrollment, and exam-related issues.
• Assist with content uploads, validation, testing, and publishing activities.
• Support SCORM/xAPI package implementation and troubleshooting.
• Perform routine system testing and compatibility validation activities.
• Support class creation, roster maintenance, and student record updates.
• Assist with academic reporting, data cleanup, validation, and reconciliation efforts.
• Document support actions, recurring issues, and resolutions.
• Support onboarding, training, and knowledge-transfer activities for Government personnel.
• Assist during LMS migrations, outages, upgrades, and surge support requirements.

Minimum Qualifications

• Experience administering or supporting a Learning Management System.
• Familiarity with SCORM/xAPI content standards.
• Experience supporting user accounts, enrollments, permissions, and course management activities.
• Ability to troubleshoot routine LMS issues and escalate complex problems.
• Proficiency with Microsoft Office applications.
• Strong customer service and communication skills.
• Ability to work effectively with students, faculty, and staff.
• Ability to obtain Fort Bliss installation access and complete required Army training.

Preferred Qualifications

• Experience supporting Blackboard, ATIS Educate, Moodle, Canvas, or comparable LMS platforms.
• Experience in academic, higher education, military education, or training environments.
• Experience providing Tier I–III Help Desk support.
• Familiarity with student records management and academic operations.
• Experience developing reports and maintaining LMS documentation.

Benefits

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Eye Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Medical Benefits

About Us

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, and construction services worldwide.

Our Family Of Companies Includes:

• Oneida ESC Group (OESC)
• Oneida Professional Services (OPS)
• Oneida Total Integrated Enterprises (OTIE)
• Mission Support Services (MS2)
• Sustainment & Restoration Services (SRS)
• Oneida Engineering Solutions (OES)
• General Mechanical Corporation (GMC)
• LG2 Environmental Solutions (LG2)
• Oneida Environmental (OE)

We integrate our staff for dedicated, cooperative, and business-like delivery of services to enhance our customers' missions.