LMS Administrator
About the role
Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people. If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.
Administers the Learning Management System (LMS) and builds and maintains eLearning modules and course content across the organization. Coordinates internal and external training logistics, and maintains accurate, up-to-date training records and reporting to support compliance, completion tracking, and course effectiveness for all staff.
Responsibilities
- LMS Administration: Administer the LMS, including user accounts, course assignments, learning paths, and system configuration; troubleshoot LMS issues and escalate system-level problems to vendor support; manage system integrations (HRIS sync, SSO) and ensure SCORM/xAPI compliance of hosted content.
- eLearning Development: Build, upload, and maintain eLearning modules and course content within the LMS; apply instructional design principles and accessibility standards (WCAG/508) to new content; partner with internal departments to identify training needs and support content development.
- Training Coordination: Coordinate scheduling, enrollment, and logistics for internal and external training courses; liaise with external training providers to coordinate course delivery, content licensing, and access.
- Records & Reporting: Maintain accurate, up-to-date training records for all employees; generate and distribute reports on training completion, compliance, and course effectiveness; monitor employee progress and follow up on overdue or incomplete training.
- Communication & Stakeholder Liaison: Distribute training literature and communications to relevant departments and individuals; act as the primary point of contact between internal departments and external training providers.
Success Measures
- LMS uptime and course completion rates across the organization.
- Accuracy and timeliness of training records and compliance reporting.