LMS Administrator

Job Duties And Responsibilities

• Standardize online training delivery methods, materials, reports, communications, and tools through collaboration with Marketing, Komatsu and regional offices to ensure a consistent One Komatsu approach for clients.
• Create the program’s online course and eLearning objects, making systematic reviews and final adjustments as necessary before they go live online.
• Administrate and enroll learners in Komatsu’s Learning Management System (LMS).
• Liaise and act as a first point of contact for clients (internal and external) to troubleshoot and resolve LMS issues.
• Generate LMS learner progression reports to clients and stakeholders.
• Assist in the maintenance of logical and user-friendly structure within the FrontRunner training department content management system.
• Affiliate in documentation, such as department policies, procedures, and marketing.

Required Skills

• Minimum 2 years experience with LMS content creation or administration.
• Ability to identify key stakeholders, form strong relationships, and influence others when required.
• Customer focused, commitment to excellence, results driven, with ability to manage multiple projects.
• Strong technical troubleshooting and problem-solving skills.
• Ability to communicate fluently and productively with clients.

Desired Skills

• Bachelor’s degree in Instructional Design, Education Technology, Information Systems, Communication, or related field.
• Excellent computer skills in Microsoft Office applications, including Word, Excel, Teams, and PowerPoint.
• Experience using rapid development tools such as Captivate or Articulate Storyline is a plus.
• Experience integrating online tools and technologies, such as PowerBi, SmartSheets, and Wrike.
• Experience in reporting analytics and data analysis.
• Experience managing projects through phases of initiation, planning, and execution.
• Experience in administrating learning management systems, including D2L Brightspace.