LMI Commercial Property Manager

Key Responsibilities

• Manage the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, landscaping, snow removal, parking lot sweeping, tenant build-out and other shopping center operations.
• Complete periodic site visits and complete documented property inspections in the required software.
• Develop operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property.
• Complete monthly variance reporting identifying causes and forecast of variance on property related expenses.
• Review monthly accruals to support the accounting team and make modifications and provide comments, as necessary.
• Interface with internal operations team members to assure spaces are in lease ready conditions.
• Prepare vacant units ensuring utilities have been turned on, order HVAC surveys, and address any required maintenance or repairs.
• Maintain accurate records of current space conditions including roof, HVAC, utilities other items as necessary.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the properties up to company and owner standards. Attach necessary backup documentation to all invoices in company’s accounts payable software to obtain property invoice approvals. Manage bill-backs of tenant-related expenses, where applicable.
• Develop a network of vendors who are available for emergencies and be available 24-hour, 7 day a week as needed.
• Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
• Regularly approve property invoices and complete travel reimbursement in a timely manner.
• Forecast and manage replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
• Collaborate with other departments within the company to provide a team approach to the management of real estate.
• Manage all construction projects, capital improvements and Landlord required related work for properties within Property Manager’s portfolio.
• Cover/support other Property Management staff during their PTO.
• Attend and be engaged in all required and recurring meetings.
• Act as a liaison for the company during all legal proceedings.
• Facilitate and support any required procedures for any property dispositions and/or acquisitions.
• Support the Collections Specialist with pursuit of timely rent collections including collection of any bill-backs required by tenant leases.
• Pursue tenant sales and input data into Tenant Sales Tracker; consistent engagement with tenants to identify their sales performance as it relates to their specific stores, districts and markets.
• Be able to reference and understand property related documents such as ALTA surveys, PCA reports, REA agreements, zoning reports, etc.
• Act as a company liaison for any local governance and work to cure any government deficiency, where applicable.
• Prepare the properties, where applicable, and facilitate support to tenants and vendors during any natural or socioeconomical disasters.
• Manage tenant relations and coordinate requests for repairs and maintenance while analyzing lease clauses pertaining to Landlord and Tenant obligations.
• Enforce tenant lease obligations and compliance by ensuring tenants are submitting their HVAC and grease trap maintenance records and/or other required building systems repairs and maintenance.

Skills, Knowledge & Expertise

• 3-5 years of relevant work experience, preferably in a high-volume, fast-paced environment.
• Intermediate proficiency in Microsoft Office Suite and Yardi Voyager, or similar.
• Demonstrated ability to manage a fast paced, deadline driven environment.
• Demonstrated ability to multi-task and prioritize assignments while delivering consistent quality work.
• High level of attention to detail and accuracy.
• Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, tenants, clients and the public whether contact is by mail, telephone or in person.
• Demonstrated ability to work with little supervision and seek help when needed.
• Demonstrated ability to build strong internal and external relationships.
• Strong analytical and communication skills.