Litigation Support Analyst II

About the Role

The Litigation Support Analyst II position requires a committed self-starter who is able to perform under critical deadlines, be collaborative, and forward-thinking. Must be highly motivated and willing to learn new concepts and work independently.

Key Responsibilities

• Design, create, maintain and troubleshoot litigation support databases in various litigation support software; such as Logikcull, Relativity, Ipro for Desktop, and Reveal.
• Attend vendor webinars at the direction of the Litigation Support Dept. Supervisor's request to learn about upcoming technologies in order to be informed of same for incoming case team requests.
• Work with clients, in-house counsel and other IT managers, to design e-discovery strategies and collect data.
• Design and implement new internal policies and procedures for litigation support, including drafting indexes for social media collections, deposition video editing, etc.
• Perform hardware and software installations as needed, assist case teams with operation of proprietary video player software included with surveillance videos.
• Assist in the development and implementation of eDiscovery protocols and best practices.
• Experienced or certified in various e-discovery protocols and the ability to explain these to members of the firm, such as: analysis of metadata, client collection of their own data vs. a third party vendor collection, and formatting options for outgoing productions to opposing counsel and other parties.
• Leadership, training, and support for new co-workers and other members of the firm; including above-mentioned skills and preparation of iManageShare, Box, or Dropbox links for transmittal of data into/out of the firm's database, as requested by case teams.

Qualifications

• Strategic and tactical analytic skills that are meticulous and thorough
• Highly proficient in navigating social media
• Proficient in editing media files
• Curiosity and passion for data, technology, and problem solving
• Excellent verbal & written communication skills, and the ability to interact with people within the firm, outside counsel, and clients
• Minimum 3 years of relevant hands-on experience in working in an office environment.
• Microsoft Office Suite proficiency: Outlook, Excel, Word, PowerPoint
• Collaboration with internal teams and external vendors to get projects, upgrades, and support services completed in a timely fashion
• Past law firm experience a big plus

Education

• Bachelor's Degree or equivalent work experience required
• eDiscovery-related certifications a big plus (ACEDs, etc.)

Pay

Salary Range: $70,000 USD - $85,000 USD

Benefits

• Outstanding benefits package, including 401k match and generous PTO plan
• Medical, dental, vision, disability, and life insurance
• 401(k) retirement savings plan
• Access to corporate discount plans and other benefits

Career Growth

Ample opportunities for professional development and advancement