Litigation Support Analyst

DLA Piper is a firm built on bold, exceptional, collaborative, and supportive values. Our people are the backbone of the organization, and we engage in meaningful work that fosters professional growth.

About the role

The Litigation Support Analyst collaborates with project managers and case teams to provide computerized support for litigation matters. This role assists attorneys in planning, organizing, researching, analyzing, and presenting cases efficiently. The analyst provides day-to-day support for data management and review platforms under the supervision of a Litigation Support Project Manager or Regional Manager.

Responsibilities

• Assists with managing cases and projects at various stages of the litigation process.
• Creates and supports databases for cases, including user accounts, access permissions, review layouts, and search assistance.
• Provides daily metrics for document reviews, generates data productions, and performs quality control.
• Processes electronically stored information (ESI) for upload into data review platforms.
• Assists attorneys in trial preparation and sets up electronic equipment in the courtroom.
• Handles data import/export and manipulation as needed.
• Processes ESI using technology applications like Clearwell for data analysis.
• Targets ESI collection from hard drives and backup tapes with Index Engineers.
• Assists with collection efforts as needed.
• Provides timelines and estimates for data processing to project managers.
• Assists in developing and maintaining best practices for the department.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED (required).
• Bachelor’s Degree in Information Systems, Computer Science, or a related field (preferred).
• Minimum of 2 years’ experience in litigation technology support, including installation, configuration, and maintenance of applications such as Relativity, Concordance, LiveNote, CaseMap, and Sanction.
• Experience with electronic evidence, large-scale printing, document repositories, and extranet technologies.

Skills

• Excellent organizational skills to manage complex projects with tight deadlines.
• Ability to work with employees, paralegals, attorneys, and vendors while maintaining a focus on customer satisfaction.
• Proficiency in the entire litigation support process, including database management, searching, reporting, scanning, coding, electronic discovery, document production, and trial support.
• Strong analytical and problem-solving skills to resolve complex issues using technology.
• Ability to handle high-stress situations and manage conflict effectively.
• Sound independent judgment.

Essential Job Expectations

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence efficiently and responsively.
• Provide timely, accurate, and high-quality work product.
• Meet deadlines and perform work duties as required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activities, such as working at a computer for extended periods, participating in virtual meetings, and attending in-person meetings.
• Work under pressure and manage competing demands in a fast-paced environment.
• Perform all other assigned duties, tasks, or projects.

Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently. Involves sitting most of the time, with occasional walking and standing.

Work Environment

This position offers a hybrid work arrangement, combining remote and in-office work. The requirement for in-office presence will be determined in coordination with the hiring manager.

Pay

The expected hiring range for this position is $46.15 - $73.38 per hour, depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis with overtime in accordance with applicable laws. Compensation will also depend on the candidate’s experience, skills, educational background, and qualifications.

Benefits

We offer a comprehensive package of benefits, including medical, dental, and vision insurance, and a 401(k) plan.