Litigation Support Analyst

About the role

DLA Piper is a bold, exceptional, collaborative, and supportive firm where our people are the backbone, heart, and soul. This position supports the firm’s strategic initiatives by working with project managers and case teams on litigation matters, providing computerized support to help attorneys plan, organize, research, analyze, argue, and present cases efficiently. The Litigation Support Analyst provides day-to-day support for data management and review platforms, as well as technology services under the supervision of a Litigation Support Project Manager and/or Regional Manager.

This position can sit in any of our US office locations and offers a hybrid work schedule.

Responsibilities

• Assists with managing cases/projects at various stages of the litigation process.
• Creates and supports databases throughout the duration of a case/matter, including creating user accounts, granting access, designing review layouts, and assisting with searches.
• Provides daily metrics of document reviews; generates data productions and performs quality control before data is produced.
• Processes electronically stored information (ESI) for upload into data review platforms.
• Assists attorneys in trial preparation and set-up of electronic equipment in the courtroom; provides court assistance as required.
• Assists with data import/export and data manipulation as needed.
• Processes ESI through sophisticated technology applications for data analysis, such as Clearwell.
• Targets ESI collection from hard drives and backup tapes with Index Engineers; assists with collection efforts on an as-needed basis.
• Provides timelines and estimates to the project manager for all data being processed.
• Assists in developing and maintaining best practices for the department.
• Performs other duties as assigned.

Skills

• Excellent organizational skills to manage complex projects with tight deadlines.
• Ability to work with varying levels of employees, paralegals, attorneys, and vendors with a focus on customer satisfaction.
• Demonstrated proficiency in the entire litigation support process, including database management, searching and reporting, scanning and coding procedures, electronic discovery management, document production, and trial support.
• Strong analytical and problem-solving skills to resolve complex issues using technology.
• Ability to handle high-stress situations and deal successfully with conflict.
• Ability to exercise sound independent judgment.

Qualifications

• Minimum: High School Diploma or GED.
• Preferred: Bachelor’s Degree in Information Systems, Computer Science, or a related field.
• Minimum 2 years of experience in litigation technology support, including installation, configuration, and maintenance of applications such as Relativity, Concordance, LiveNote, CaseMap, and Sanction.
• Experience with electronic evidence, large-scale printing, document repositories, and extranet technologies.

Essential Job Expectations

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
• Provide timely, accurate, and quality work product.
• Successfully meet deadlines, expectations, and perform work duties as required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activity, such as working at a computer for extended periods, participating in digital/virtual conference calls, and attending meetings as needed.
• Ability to work under pressure and manage competing demands in a fast-paced environment.
• Perform all other duties, tasks, or projects as assigned.

Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Pay

The firm’s expected hiring range for this position is $46.15 - $73.38 per hour, depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis and include paid overtime in accordance with applicable laws. Compensation will also depend on the candidate’s experience, skills, educational and professional background, and overall qualifications.

Benefits

We offer a comprehensive package of benefits, including medical, dental, and vision insurance, and a 401(k) plan.