Litigation Paralegal | LA Experience Preferred

About the role

The role is responsible for providing customer support through various channels including email, phone, and live chat.

Responsibilities

• Handle customer inquiries and issues in a timely and professional manner.
• Document all interactions and escalate complex issues to higher levels of support.
• Provide training and guidance to new team members as needed.

Requirements

• Bachelor's degree in a related field or equivalent work experience.
• At least 1 year of customer service experience.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage multiple tasks simultaneously.

Qualifications

• Experience with CRM systems is preferred.
• Knowledge of industry-specific software is beneficial.

Skills

• Excellent problem-solving skills.
• Customer-focused attitude.
• Adaptable and flexible.

Benefits

• Competitive salary.
• Flexible schedule options.
• Professional development opportunities.

Pay

$25 - $30 per hour based on experience.

Schedule

Part-time position available, with hours to be determined based on availability and workload.